Office Assistant I, Family Medicine Center at Foulk Road
About The Position
ChristianaCare Family Medicine Center at Foulk Road is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. ChristianaCare Family Medicine Center at Foulk Road is in Wilmington, Delaware. It’s an academic primary care practice where compassionate, evidence-based care and medical education come together. Our Wilmington locations provide comprehensive care for patients of all ages, offering services including preventive and primary care, women's health, behavioral health, sports medicine, osteopathic manipulative medicine, LGBTQ+ comprehensive care, substance use disorder treatment, minor procedures, and more. As part of a collaborative team of experienced faculty physicians and resident physicians, you'll help shape the next generation of family medicine providers while delivering exceptional, patient-centered care to the diverse communities we serve.
Requirements
- High School Graduate or GED required.
- Experience in a medical office setting is preferred but not required.
Nice To Haves
- Detail-oriented
- Adaptable
- Highly organized
- Strong communication skills
- Ability to proactively solve problems in a fast-paced environment
Responsibilities
- Schedules appointments with attention to insurance.
- Greets patients while collecting necessary information.
- Processes referrals while maintaining confidentiality.
- Handles payments.
- Verifies insurance coverage.
- Coordinates referrals.
- Reconciles daily appointments and payments.
- Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
- Updates patients.
- Schedules tests and appointments.
- Maintains medical records.
- Resolves patient issues.
- Supports administrative tasks.
- Follows safety protocols.
- Additional duties as needed.
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
- Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Up to $5,250 per year in tuition reimbursement.
- Advanced fertility care through Progyny.
- Free maternity education and support.
- Up to $5,000 in adoption assistance.
- 12 weeks of paid parental leave to support your growing family, after one year of service.
- Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
