Office Assistant I, Cardiology Consultants at Medical Arts Pavilion I

Christiana Care Health Services • Newark, DE

5d • Onsite

About The Position

ChristianaCare Cardiology Consultants at Medical Arts Pavilion I is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Cardiology Consultants at Medical Arts Pavilion I is in Newark, Delaware. ChristianaCare Cardiology provides comprehensive, specialized care across all areas of heart health. Join the expert team that is committed not only to advanced diagnosis and treatment, but also to patient comfort, compassion, and overall, well‑being. We use state‑of‑the‑art technology and the latest cardiac procedures, offer sophisticated cardiovascular imaging along with rehabilitation services to support recovery and long‑term heart wellness.

Requirements

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

Nice To Haves

• Detail-oriented
• Adaptable
• Highly organized
• Strong communication skills
• Ability to proactively solve problems

Responsibilities

• Schedules appointments with attention to insurance.
• Greets patients while collecting necessary information.
• Processes referrals while maintaining confidentiality.
• Handles payments.
• Verifies insurance coverage.
• Coordinates referrals.
• Reconciles daily appointments and payments.
• Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
• Updates patients.
• Schedules tests and appointments.
• Maintains medical records.
• Resolves patient issues.
• Supports administrative tasks.
• Follows safety protocols.
• Additional duties as needed.

Benefits

• Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Up to $5,250 per year in tuition reimbursement.
• Advanced fertility care through Progyny.
• Free maternity education and support.
• Up to $5,000 in adoption assistance.
• 12 weeks of paid parental leave to support your growing family, after one year of service.
• Two retirement plans, including a 403(b) with up to a 50% match.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED