Office Assistant I, Vascular Surgery in Newark
About The Position
ChristianaCare's Vascular Surgery in Newark is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Vascular Surgery is growing at ChristianaCare. A critically important service within the hospital, Vascular Surgery is medical specialty focused on diagnosing and treating diseases of the body’s vascular system- the arteries and veins- excluding the heart and brain. The Medical Office Assistant I is the first point of contact between the practice and the patient and is responsible for creating a friendly, welcoming calm and efficient environment for the practice. The Office Assistant serves patients with poise and compassion, fields phone calls, answers patient questions, schedules appointments, registers patients and updates EMR and represents the entire practice every time there is interaction with a patient.
Requirements
- High School Graduate or GED required.
- Experience in a medical office setting is preferred but not required.
Responsibilities
- Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
- Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
- Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols, with additional duties as needed.
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
- Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Up to $5,250 per year in tuition reimbursement.
- Advanced fertility care through Progyny.
- Free maternity education and support.
- Up to $5,000 in adoption assistance.
- 12 weeks of paid parental leave to support your growing family, after one year of service.
- Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
