Office Assistant I, Outpatient Neurology in Newark
About The Position
ChristianaCare's Outpatient Neurology at the Health Care Center, Newark is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Outpatient Neurology- HCC at Newark is located at 200 Hygeia Drive in Newark, Delaware. At ChristianaCare’s outpatient neurology practice, our neurologists partner closely with patients to create individualized treatment plans that support living well with neurological conditions. Our team is trained to help patients effectively manage current symptoms, recognize and address new concerns, and receive the appropriate treatment at every stage of their care. Through ongoing monitoring and a compassionate, collaborative approach, we are committed to helping each patient achieve the best quality of life possible. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.
Requirements
- High School Graduate or GED required
- Experience in a medical office setting is preferred but not required
Nice To Haves
- Detail-oriented
- Adaptable
- Highly organized
- Strong communication skills
- Ability to proactively solve problems in a fast-paced environment
Responsibilities
- Handles payments
- Verifies insurance coverage
- Coordinates referrals
- Reconciles daily appointments and payments
- Manages communications by answering calls, relaying messages
- Uses EMR systems to coordinate with providers and staff
- Updating patients
- Scheduling tests and appointments
- Maintaining medical records
- Resolving patient issues
- Supporting administrative tasks
- Following safety protocols
- Additional duties as needed
Benefits
- Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
- Low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
- Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.
- Grow Your Family with Confidence: Advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
- Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.
- Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
