Office Assistant I, Plastic Surgery

ChristianaCare • Newark, DE

2d • $18 - $26 • Onsite

About The Position

ChristianaCare is hiring a full-time Medical Office Assistant to join their Plastic Surgery team in Newark, DE at Map II. As an office assistant you will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility. The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.

Requirements

• High School Graduate or GED required

Nice To Haves

• Experience in a medical office setting is preferred but not required

Responsibilities

• Handles payments
• Verifies insurance coverage
• Coordinates referrals
• Reconciles daily appointments and payments
• Manages communications by answering calls, relaying messages
• Uses EMR systems to coordinate with providers and staff
• Updates patients
• Schedules tests and appointments
• Maintains medical records
• Resolves patient issues
• Supports administrative tasks
• Follows safety protocols
• Additional duties as needed

Benefits

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off: Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth: Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence: Benefits include advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
• Paid Parental Leave: Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED