Office Assistant/Front Desk - Full Time Clinic

Troy Regional Medical CenterTroy, AL
Onsite

About The Position

A Physician Office Assistant is needed for our Troy Orthopedic Office! This position is responsible for clinic patient registration, check-out, and scheduling; creating and maintaining patient charts and files; answering phones and directing calls appropriately; coordinating scheduling services with Central Scheduling and Surgery; conducting pre-certifications, adhering to goals, policies, procedures, and standards for the department personnel; and collaborating with other personnel to provide an optimum level of departmental services.

Requirements

  • Demonstrated cooperation, flexibility, and resourcefulness when dealing with patients, visitors, physicians, and hospital personnel
  • High School Diploma/GED required
  • Must be comfortable with computers and able to learn new systems quickly
  • Electronic Medical Records experience
  • At least one year of medical knowledge
  • Must be able to work independently and exercise sound judgment
  • Must have a pleasant, professional, positive demeanor and excellent customer service skills

Nice To Haves

  • Preferably working in a medical front office environment

Responsibilities

  • Clinic patient registration, check-out, and scheduling
  • Creating and maintaining patient charts and files
  • Answering phones and directing calls appropriately
  • Coordinating scheduling services with Central Scheduling and Surgery
  • Conducting pre-certifications
  • Adhering to goals, policies, procedures, and standards for the department personnel
  • Collaborating with other personnel to provide an optimum level of departmental services
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