Full Time Front Desk

MC Residential Brand•Sedona, AZ

12h•Onsite

About The Position

Orchard Canyon is seeking a Full-Time Front Desk team member to create a warm welcome for every arriving guest and a gracious farewell at departure. This role involves managing check-ins, check-outs, guest messages, and reservations. The ideal candidate will keep the front desk, lobby, and guest areas organized and welcoming, and communicate effectively with other departments to ensure guest needs are met. This position also supports guests with information and directions, and during quieter hours, assists with maintaining cleanliness and restocking. At Orchard Canyon, every team member is a steward of their land, traditions, and hospitality, reflecting core values of Hospitality as Home, Excellence, Wholeheartedness & Presence, and Team Unity.

Requirements

Reliable, punctual, and professional.
Experienced in hospitality, customer service, or reception roles.
Comfortable with technology.
A natural communicator with warmth, patience, and attention to detail.
Someone who thrives in an intimate, values-driven environment where every role matters.

Nice To Haves

Hotel/lodge experience a plus.
Scheduling or reservation software experience is helpful but not required.

Responsibilities

Create a warm welcome for every arriving guest and a gracious farewell at departure.
Manage check-ins, check-outs, guest messages, and reservations.
Keep the front desk, lobby, and guest areas organized, welcoming, and in harmony with our atmosphere.
Communicate clearly with kitchen, housekeeping, and management to ensure guest needs are met with ease.
Support guests with information, directions, and small touches that make their stay feel like home.
Stay engaged during quieter hours by keeping spaces clean, tidy, restocking, and preparing for arrivals.