Office Assistant - Clinical Health Services

Baltimore County•Towson, MD

4d•Onsite

About The Position

A non-merit vacancy exists in the Bureau of Health and Human Services, Department of Clinical Services. A list of eligible applicants will be established based on the examination. Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants. All interested candidates must apply at this time. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You MUST attach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

Possession of a high school diploma or an appropriate equivalent
One (1) year typing, word processing, or secretarial experience.
Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education.
Additional education may be substituted on a year-for-year basis for the required experience.
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position.
Diplomas or transcripts must show the applicant's major field of study.
Copies and unofficial transcripts are acceptable.
Proof of licenses, certifications, and/or education must be submitted with each application.
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Responsibilities

Uses automated office systems, such as a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions.
Selects the appropriate letter or memo format, proofreads and edits documents for grammar, punctuation, and spelling, and prepares documents for distribution or mail.
Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes.
Sets up and maintains office databases and files.
Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records.
Performs queries and compiles routine reports from various data sources.
Assembles data for inclusion in narrative and statistical reports.
Creates and updates office spreadsheets.
Establishes and maintains confidential files and records.
Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints.
Determines release of information according to established procedures and confidentiality.
Initiates the process of purging and updating files.
Opens, date stamps, and distributes incoming mail to appropriate staff.
Tracks the handling of correspondence and/or written complaints to the time of completion.
Ensures office responses are completed in a timely manner.
Greets and directs clients and visitors.
Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail.
Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary.
Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space.
Types, photocopies, and distributes meeting agendas and/or minutes.
Prepares or assists in the preparation of personnel related documents and forms.
Operates office machinery, such as photocopiers, calculators, telephones, scanners, and printers.
Assists in the preparation of customer files and respond to inquiries related to health beneficiary programs and community resources.
Understands and utilizes Workday to preform timekeeping and leave tracking and other administrative duties.
Maintains simple financial and statistical records.
Reconciles account balances.
May take verbatim notes or minutes.
May lead and instruct others.
Performs other related duties as required.