Office Assistant A (MISQA 2026)

McGill UniversityMontreal, QC
Onsite

About The Position

Under the direction of the immediate supervisor, the incumbent may perform some or all of the listed general administration functions. These functions are of high complexity and the incumbent performs them using general instruction. Positive attitude while greeting and answering general inquiries. This includes directing calls, provide policies and procedures as well as providing locational directions. Collects and enters data into established databases. Receives, sends and sorts mail, parcels and various forms. Schedules appointments and meetings when required. Books rooms through established system. Performs basic word processing functions such as, document formatting, labelling, spellcheck, mail merge, drafting letters from template. Verifies student ID, status and forms that may be submitted. Document preparation of forms, exams, marketing materials and emails. Such preparation may include sorting, collating, filing, scanning, photocopying and shredding. Distribution and tracking of items, such as instruments (musical, scientific) documents, books, equipment. A log to track these items may be required. Provide general assistance at events such as auditions, training sessions, open house. Using establish scripts, contact external and internal individuals regarding donations or program promotion. Maintain immediate work area in a clean and orderly fashion. The above is representative and not a complete and detailed list of tasks.

Requirements

  • High School Diploma
  • Two years of relevant experience in the field of work.
  • Strong analytical, organizational, and communication skills.
  • Attention to detail.
  • Customer service oriented with strong interpersonal skills.
  • Autonomous and reliable.
  • Bilingual in English and French.
  • Authorized to work in Canada.
  • Willing to work in the province of Quebec at the campus where the position is based/located.
  • English proficiency level 4 on a scale of 0-4.

Responsibilities

  • Greeting and answering general inquiries, directing calls, providing policies and procedures, and giving locational directions.
  • Collecting and entering data into established databases.
  • Receiving, sending, and sorting mail, parcels, and various forms.
  • Scheduling appointments and meetings.
  • Booking rooms through the established system.
  • Performing basic word processing functions such as document formatting, labelling, spellcheck, mail merge, and drafting letters from templates.
  • Verifying student ID, status, and submitted forms.
  • Preparing documents such as forms, exams, marketing materials, and emails, which may include sorting, collating, filing, scanning, photocopying, and shredding.
  • Distributing and tracking items like instruments, documents, books, and equipment, potentially requiring a log.
  • Providing general assistance at events such as auditions, training sessions, and open houses.
  • Contacting external and internal individuals regarding donations or program promotion using established scripts.
  • Maintaining the immediate work area in a clean and orderly fashion.

Benefits

  • McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community.
  • We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.
  • McGill implements an employment equity program and encourages members of designated groups to self-identify.
  • Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
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