Supported Employment - Office Assistant 3

State of Washington•Thurston County – Olympia, WA

8d•Onsite

About The Position

This position is within the Supported Employment in State Government (SESG) per the requirements of RCW 41.04.770. Applicants must be eligible for the SESG Program and also meet the qualifications for this position. The Department of Licensing (DOL) recognizes the importance of work-life harmony and strives to create a culture where employees feel valued and respected. Employees are trusted and encouraged to participate in process improvements that impact their work, create value for customers, and help build trust in government. The Programs and Services Division (PSD) has an opportunity for an Office Assistant to join their Application and Issuance team. DOL is one of the most visible state agencies and the second-largest revenue generator in Washington State, engaging with over 6 million residents annually and collecting nearly $3 billion in taxes and fees. DOL understands that its services are vital to the daily lives of its customers, enabling them to live, work, drive, and thrive. The agency is dedicated to providing equitable and meaningful access to its services for every resident. This role is ideal for someone interested in an open and diverse workplace where they can gain a sense of purpose from detail-oriented work that is vital to the agency’s goals.

Requirements

Two (2) years of experience and responsibility in an office performing one (1) or more of the following: Clerical or administrative duties such as reviewing documents, records, reports, and/or applications for completeness and accuracy and basic office production functions.
Data Entry.
Customer Service.
The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
Promote and support a respectful, equitable, and inclusive workplace for all employees.
Promote and support respectful, equitable, and inclusive delivery of services to customers.
Take action to learn and grow.
Take action to meet the needs of others.
Ability to lift 50lbs.
Applicants must be eligible for the SESG Program.
Have a developmental disability as defined in RCW 71A.10.020; or Experience a significant disability as defined in the Rehabilitation Act of 1973 that seriously limits one or more functional capacities.
Require supported employment on the job training and long-term support to satisfactorily perform job duties; AND Have a reliable source of long-term support.

Nice To Haves

One (1) year experience composing clear, professionally appropriate, technically correct, and step-by-step instruction responses to customers.
Experience using computer equipment and Microsoft Office applications (such as word, excel, outlook, PowerPoint, etc.) or similar systems.
Experience applying complex rules, laws, and policies or procedures to business practices.
Experience using various functionality within DRIVES or similar systems.
The ability investigate inventory discrepancies.

Responsibilities

Performing tasks such as copying, filing, faxing, shredding, and sending documents as assigned.
Performing online renewals, vault related duties such as organizing, inventory deliveries, lifting and handling boxes of license plates, stuffing envelopes with inventory, moving supply orders, and assisting other team members with similar tasks.
Analyzing documents for accuracy and completeness while following strict security procedures.
Manage and organize all incoming mailed correspondence directed to the unit.
Lift and move materials weighing up to 50 pounds.
Stand for long periods of time.
Perform repetitive motions daily.
Frequent filing, sorting, data entry, and document handling.