DSHS DVR Supported Employment- Office Assistant 2

State of Washington • Clark County – Vancouver, WA

12d • Onsite

About The Position

This job is within the Supported Employment in State Government (SESG) Program. The person selected for the job must be eligible for the SESG Program and meet the required qualifications for this job. Working ideally 40 hours a week, you'll provide support to the Division of Vocational Rehabilitation (DVR) Vancouver office. In this role, you'll perform clerical activities, such as greeting visitors, managing digital filing processes, and data entry. You'll also schedule intake meetings for new customers, respond to online email inquiries, stock & organize publications/handouts, and support office committees with clerical tasks. You'll accurately sort, copy, file, and upload documents, especially in a digital format, paying particular attention to staying current with filing that goes in customer files. You'll operate a variety of office equipment such as a computer/word processor, document imaging printers, and a copy machine. You will also use MS Outlook, MS Teams, and an electronic case file management system to support efficient workflow and organization. You'll answer telephones, following clearly established guidelines, answer routine questions, and refer visitors.

Requirements

• Excellence in customer service skills
• Team player who brings out the best in others
• Ability to make good customer service decisions
• Proficiency in working with MS Office software and electronic databases
• Strong data entry skill and attention to detail
• Ability to store and save electronic files
• Ability to use standard office equipment- computer, phones, printer, scanner
• Ability to interact with our customers/staff/community partners via telephone, email, and in-person
• Meet the eligibility requirements for Supported Employment in State Government Program
• Have a developmental disability as defined in RCW 71A.10.020; or Experience a significant disability that seriously limits one or more functional capacities (such as mobility, communication, self-care, self-direction, interpersonal skills, work tolerance, or work skills) in terms of an employment outcome, include: amputation, arthritis, autism, blindness, burn injury, cancer, cerebral palsy, cystic fibrosis, deafness, head injury, heart disease, hemiplegia, hemophilia, respiratory or pulmonary dysfunction, intellectual disability, mental illness, multiple sclerosis, muscular dystrophy, musculoskeletal disorders, neurological disorders (including stroke and epilepsy), spinal cord conditions (including paraplegia and quadriplegia), sickle cell anemia, specific learning disability, end-stage renal disease, or another disability or combination of disabilities determined to cause comparable substantial functional limitation.
• Require supported employment on-the-job training and long-term support to satisfactorily perform job duties
• Provide ongoing source of long-term support to perform the duties of this job

Nice To Haves

• Eligible for the SESG Program
• Interested in using excellent office skills to support a dynamic team of coworkers
• Interested in supporting members of the Disability Community in Vancouver with interacting with DVR

Responsibilities

• Perform clerical activities, such as greeting visitors, managing digital filing processes, and data entry.
• Schedule intake meetings for new customers.
• Respond to online email inquiries.
• Stock and organize publications/handouts.
• Support office committees with clerical tasks.
• Accurately sort, copy, file, and upload documents, especially in a digital format.
• Operate a variety of office equipment such as a computer/word processor, document imaging printers, and a copy machine.
• Use MS Outlook, MS Teams, and electronic case file management system to support efficient workflow and organization.
• Answer telephones, following clearly established guidelines, answer routine questions, and refer visitors.

Benefits

• Background check including criminal record history may be conducted.
• This announcement may be used to fill multiple vacancies.
• Employees driving on state business must have a valid driver's license.
• Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
• Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.
• Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone].
• Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed