Office Assistant 3 - Airway Heights

State of Washington • Spokane County - Airway Heights, WA

3d • Onsite

About The Position

The Community Corrections Division is seeking to fill a full-time, permanent Office Assistant (OA3) vacancy within the West Plains Field Office. This position performs file management and routine, advanced clerical support tasks for the unit. The role involves managing the front desk/office and telephones, channeling clients appropriately, assisting the public with general questions, and making appropriate referrals to ensure office operations are effectively managed and maintained. The agency is looking for teammates who share a vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for the community and the agency.

Requirements

• High school diploma or GED equivalent.
• Six months of clerical experience with basic knowledge of Microsoft Office programs to include Outlook, Word, and Excel.
• Must possess and maintain a vehicle operator's license valid in the State of Washington.
• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material, identify and correct errors, grammar and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders and public.

Responsibilities

• Provide general office and clerical support to the Community Corrections Supervisor (CCS) and Community Corrections Officers (CCOs).
• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Compile data and manage a variety of paperwork, manuals, reports, field files, and archive according to agency policy and state guidelines.
• Process incoming/outgoing mail.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Other duties as assigned.

Benefits

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)
• Generous retirement plan
• Comprehensive family insurance for medical, dental, and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED