Office and Social Media Coordinator
About The Position
The Office & Social Media Coordinator plays a dual role in supporting both day-to-day operational functions and executing social media initiatives. This position ensures efficient office operations while helping grow and engage online communities across multiple platforms. The role works closely with internal teams to maintain organization, support content creation, manage schedules, and track performance. Ideal candidates are proactive, detail-oriented, organized, and adaptable in a fast-paced environment. This role requires a balance of analytical thinking, creativity, and operational efficiency. The ideal candidate is resourceful, dependable, and capable of supporting both backend operations and outward-facing brand initiatives.
Requirements
- Bachelor’s degree in Marketing, Communications, Business Administration, or related field preferred (or equivalent experience)
- 1–2 years of experience in operations, administration, social media, or digital content support
- Strong organizational, multitasking, and time management skills
- Ability to adapt quickly to changing priorities and work in a fast-paced environment
- High level of attention to detail and problem-solving ability
- Strong storytelling abilities with a focus on writing engaging, platform-specific copy and professional internal correspondence
- Demonstrated proficiency in Microsoft 365/Google Workspace and social media management platforms such as Later, Meta Business Suite, and Canva.
Responsibilities
- Perform operational and administrative tasks in alignment with the Company's vision, mission, goals, objectives, and core values.
- Consistently uphold confidentiality, demonstrate the highest standards of ethical conduct, and maintain professional credibility regarding store and management information.
- Maintain and organize office systems, records, and documentation.
- Administer financial processes, including invoicing, billing, and expense tracking to ensure fiscal accuracy.
- Coordinate vendor relationships and manage office resources.
- Support internal teams with scheduling, reporting, and cross-functional communication.
- Handle sensitive and confidential information with professionalism and discretion.
- Identify and resolve operational bottlenecks by implementing proactive process improvements.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Provide general administrative support, including email correspondence and document management.
- Execute a comprehensive content lifecycle, from ideation and creation to multi-platform publishing (Instagram, Facebook, X/Twitter, YouTube, etc.).
- Strategize and maintain content calendars to ensure consistent brand messaging and campaign alignment.
- Monitor social media trends, engagement, and performance metrics.
- Support performance tracking and reporting using analytics tools.
- Collaborate with Marketing, creative, and communications teams to ensure cohesive branding.
- Participate in brainstorming and strategy sessions to enhance content quality and engagement.
- Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions.
- Work together on exercising prevention methods to minimize injury or loss.
- Suggest solutions to mitigate hazards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
