Office and Facilities Assistant
About The Position
The Office and Facilities Assistant plays a crucial role in creating a welcoming, well-maintained environment for all who enter our space. This position combines front desk hospitality with hands-on responsibility for the cleanliness, organization, and daily upkeep of common areas. In this role, you will serve as the first point of contact for visitors, contractors, and staff while also taking ownership of end-of-day cleaning and facilities tasks. Your presence helps ensure that our space is both inviting and operationally ready each day. In addition to these responsibilities, you will support the daily operations of the Facilities Department by coordinating maintenance activities, tracking work orders, supporting preventive maintenance, inventory management, and collaborating closely with internal CHI teams and external vendors to ensure timely and effective resolution of all facilities needs. This role reports directly to the Office & Facilities Manager and contributes to a safe, respectful, and well-functioning environment at our new office.
Requirements
- 1 year of experience in a customer-facing role such as doorman, concierge, front desk, hospitality, security, office, or building services
- Basic proficiency with Microsoft 365 (e.g., Outlook, Teams, Word, Excel, and SharePoint)
Nice To Haves
- High school diploma or equivalent
- Experience working in an office building, residential building, or mixed-use property
- Familiarity with standard cleaning products, protocols, and best practices
- Experience with basic package logging, inventory tracking, or mailroom operations
Responsibilities
- Maintain a visible and welcoming presence in the lobby greeting all visitors, contractors, and staff in a professional and courteous manner
- Guide and direct visitors to their appropriate destinations
- Receive, sign for, and manage all incoming packages and deliveries; notify recipients promptly and maintain organized storage until pickup
- Support inventory management of office supplies and equipment
- Coordinate maintenance activities and track work orders
- Perform end-of-day cleaning and upkeep, including second-floor maintenance: garbage removal and placement outside, recycling, packing box breakdown, bathroom cleaning, and kitchen upkeep
- Conduct an end-of-day walkthrough to ensure all common areas are clean, organized, and ready for the next business day
- Provide backup support for basic office operations as needed, including relaying messages and assisting staff during busy periods
- Exercise good judgment in escalating issues or requests to appropriate personnel
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
