Work Study - Disability Support Services Office Aide

University of Wyoming • Laramie, WY

2d • Onsite

About The Position

Support the Disability Support Services Offices with varied tasks. Available work hours Monday through Friday, 8:00 AM to 5:00 PM, with evening hours available from 5:00-8:00 PM.

Requirements

• HS diploma or GED and current UW student.
• Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.

Nice To Haves

• May be of particular interest to education, social work or psychology majors.
• Ability to follow DSS protocols and maintain strict confidentiality.
• Attention to detail, excellent written and oral communication skills.
• Ability to work as a team member and work independently without supervision.
• Dependable, reliable and able to maintain a consistent schedule.
• Possess strong problem-solving skills.
• Knowledgeable of Microsoft Office (i.e., Outlook, Excel and Word).

Responsibilities

• Welcome students, staff, faculty, and visitors to the DSS office.
• Answer phones, schedule appointments and assist with the administration of testing for DSS students.
• Ask appropriate questions to determine how best to refer students to coordinators, other offices or to the DSS application process.
• Provide basic office support including filing, shredding, making copies, and providing quality customer service.
• Assist with the administration and proctoring of student exams during regular business hours (with occasional after-hour requirements).
• Use good judgement while managing exams (this can include managing situations of academic dishonesty, upset students or students in crisis, assisting in problem solving as needed).
• Ensure proper access to testing items (computers, laptops, software, etc.)
• Provide testing accommodation services for students: exam reading, exam scribing, etc.
• Be able to ensure exams are returned in a timely fashion.
• Be able to follow instructions and work independently.

Benefits

• Student employee will learn how to work with UW students, visitors, faculty/staff, and campus visitors with disabilities.
• Student employee will learn time & office management and interpersonal skills.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED