Office Administrator

King City Gardens•Forest Park, OH

11d•Onsite

About The Position

The Office Administrator provides essential administrative support to the HR team and helps keep daily operations organized and running smoothly. This role assists with recruiting coordination, appointment scheduling, onboarding, employee documentation, email follow-ups, and WOTC tracking. Additional responsibilities include scribing during Level 10 meetings, maintaining office supplies, completing store runs, updating lobby tracking records, and participating in employee engagement initiatives. The associate will also cover the back office, and other duties may be included as needed. The ideal candidate is organized, dependable, detail-oriented, and willing to jump in wherever support is needed to help the HR team and overall business success.

Requirements

Strong organizational and time-management skills
Attention to detail and accuracy
Strong written and verbal communication
Ability to manage multiple tasks and prioritize responsibilities
Professional email and phone etiquette
Basic computer skills, including Microsoft Office and spreadsheets
Proficiency with Google Docs, Sheets, and Slides
Ability to maintain confidentiality when handling employee information
Strong follow-up and task management skills
Dependability and willingness to assist where needed
Ability to work independently and as part of a team
Must be 21+
Pass a background check
Obtain and maintain a DCC employee badge
Ability to meet background screening requirements consistent with Ohio cannabis industry standards.

Responsibilities

Provide day-to-day administrative support to the HR team, assisting with ongoing tasks, projects, and daily operations.
Assist with interview scheduling, candidate communication, email follow-ups, and other recruiting-related administrative tasks.
Coordinate and schedule appointments, meetings, and interviews as needed.
Support new-hire onboarding by organizing paperwork, coordinating schedules, and ensuring required documentation is completed.
Enter and maintain visitor and candidate information in the lobby tracking system and assist with keeping records accurate and up to date.
Follow up on Work Opportunity Tax Credit (WOTC) forms and outstanding documentation to help ensure timely completion.
Participate in Level 10 (L10) meetings and take meeting notes (scribe), documenting key discussions, action items, and follow-ups.
Monitor and follow up on emails, outstanding requests, and administrative tasks to help keep communication organized and timely.
Maintain and restock the supply closet, monitor inventory, and ensure office supplies are organized and available when needed.
Complete necessary store runs and errands to support HR and general office operations.
Participate in the employee engagement committee and assist with planning, coordinating, and supporting employee engagement initiatives and activities.
Help maintain organized employee files, HR records, and required documentation.
Cover the back office as needed to keep daily operations running smoothly.
Assist the HR team with filing, data entry, document preparation, scheduling, and other administrative duties needed to support daily operations.