Office Administrator

Higginbotham•Homewood, AL

About The Position

The Office Administrator ensures smooth day-to-day office operations by managing office logistics, coordinating front desk coverage, maintaining common areas, and overseeing supplies and scheduling. The role requires strong organizational skills, adaptability, and a collaborative mindset to support various departments and respond proactively to changing needs. There are no supervisory responsibilities.

Requirements

  • At least 2 years of administrative or clerical work experience.
  • Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to analyze and solve problems in a timely manner.
  • Strong attention to detail.
  • Clear verbal and written communication skills.
  • Ability to complete tasks efficiently and manage resources and priorities.
  • Team collaboration and support for shared goals.
  • Client focus and dedication to addressing client and stakeholder needs.
  • Dependability, including punctuality and attendance.
  • Creative thinking and openness to suggesting process improvements.
  • Organizational skills, including prioritizing tasks and managing multiple projects.
  • Adaptability and resilience in a dynamic work environment.
  • Ability to lift 25 pounds.
  • Ability to repeatedly use sight to read documents and computer screens; hearing and speech to communicate by telephone and in person; and hands for keyboarding, writing, and 10-key entry.
  • Ability to walk, bend, sit, reach, and stretch in all directions.

Responsibilities

  • Provide front desk coverage during the receptionist’s morning, lunch, and afternoon breaks by answering phones and welcoming visitors, and find coverage when the receptionist is out of the office.
  • Assist with labor-intensive tasks involving lifting no more than 30 pounds.
  • Contribute to team projects and results as needed.
  • Report day-to-day maintenance issues as needed.
  • Manage the office conference room calendar.
  • Maintain breakroom cleanliness, order kitchen supplies, and ensure breakrooms are furnished.
  • Maintain common areas, organize procedures, handle correspondence, manage file systems, and oversee supplies and equipment to support office efficiency.
  • Arrange office supplies.
  • Help create and maintain a pleasant work environment and support organizational effectiveness, communication, and coordination among departments.
  • Assist the Service department as needed.
  • Assist with projects and initiatives as needed.
  • Anticipate and resolve issues before they escalate, using resourcefulness and quick thinking.
  • Adapt to changing priorities and deadlines, multitask, and manage competing demands effectively.
  • Learn and use internal tools such as CRMs, spreadsheets, and project management platforms, including Microsoft Suite and Applied EPIC.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • 401(k).
  • Equity incentive plan.
  • Supplemental benefits for physical, emotional, and financial wellbeing.
  • Company-paid holidays.
  • Paid time off (PTO).
  • Employee wellness program.
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