Office Administrator - Shoreline Amphitheatre (Seasonal 2026)

Live Nation Entertainment • Mountain View, CA

12d • $20 - $22 • Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This role will be responsible for various office and event duties to ensure smooth operations. The ideal candidate is passionate, motivated, resourceful, and committed. This is a seasonal position for 2026 at the Shoreline Amphitheatre.

Requirements

• High School Diploma or equivalent
• Familiarity with Microsoft Office Suite
• Attention to detail
• Quality and Accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills

Responsibilities

• Perform basic secretarial duties, including answering and returning phone calls, voicemails, and emails.
• Handle guest complaints, questions, or comments about events professionally.
• Manage lost and found items.
• Mail packages and letters for various departments.
• Sort and file mail.
• Manage invoices, including expense tracking, coding, and submittal for prompt payment.
• Maintain office upkeep, including organization, ordering and restocking supplies, and ensuring cleanliness of the front office reception and kitchen areas.
• Assist with employee inquiries or direct them to the appropriate manager.
• Support payroll/schedule administration as needed.
• Deliver exemplary customer service to maintain customer loyalty.
• Answer inbound calls and respond to Textline messages to resolve customer concerns.
• Adapt to customer needs, ensuring they are understood and appropriate action is taken.
• Solicit sales of new or additional services or products.
• Confer with customers by telephone or email to provide information about products or services, collect information for managers, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, and actions taken.
• Refer unresolved customer grievances to designated departments for further investigation.
• Securely maintain and distribute show day credentials.
• Assist with various show day related projects, often including tasks on Microsoft Word, Excel, and PowerPoint.
• Interact with and assist venue staff, third-party vendors, and tour staff in a professional manner.

Benefits

• Generous vacation
• Healthcare
• Retirement benefits
• Student loan repayment
• Tuition reimbursement
• Six months of paid caregiver leave for new parents (including fostering)
• Perks like Roadie Babies helping new parents care for their babies on work trips
• Access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED