Office Administrator

Superior Fence & Rail of the Midlands • Lexington, SC

12d • Onsite

About The Position

Superior Fence & Rail is a growing, nationally recognized fence company looking for an organized, dependable, and customer-focused Office Administrator to join our Augusta team. This is a fast-paced position supporting customers, sales, and operations. The ideal candidate is organized, professional, comfortable on the phone, and able to stay on top of multiple tasks.

Requirements

• Excellent communication and customer service skills
• Strong organization and attention to detail
• Comfortable using computers and learning new software
• Able to multitask and work in a fast-paced environment
• Reliable, professional, and team-oriented
• Willing to learn, take direction, and work closely with the Office Manager

Nice To Haves

• Office or customer service experience preferred
• CRM experience is a plus

Responsibilities

• Work directly with and assist the Office Manager with daily office operations
• Answer incoming calls and assist customers
• Schedule, cancel, and reschedule sales appointments
• Enter and maintain customer information in Fence360 CRM
• Handle HOA submissions and approval tracking
• Assist with permits and required paperwork
• Submit and monitor SC811 / GA811 utility locate requests
• Confirm sales appointments and installation dates
• Communicate with customers by phone, email, and text
• Complete customer and sales follow-up
• Support the sales and operations teams
• Maintain accurate records, notes, and documentation
• Assist with daily administrative tasks and office organization
• Help provide an exceptional customer experience from start to finish

Benefits

• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed