Experienced Office Administrator

Salt Lake Valley Chrysler Dodge Jeep RamSalt Lake City, UT
Onsite

About The Position

This role involves overseeing all Service department accounts, processing dealership paperwork, handling outbound/inbound customer calls, coordinating with sales and service departments, and maintaining compliance with dealership standards. A high school diploma or GED is the minimum educational requirement, with an Associate or Bachelor's degree in business, accounting, or management being preferred. The ideal candidate will have 2-5 years of experience in automotive dealership administration, office management, accounting, BDC Call Center operations, customer service, and service department operations.

Requirements

  • High school diploma or GED (minimum)
  • 2–5 years of automotive dealership experience
  • Experience in dealership administration
  • Experience in office management
  • Experience in accounting
  • Experience in BDC Call Center operations
  • Experience in customer service
  • Experience in service department operations
  • Strong organizational and multitasking skills
  • Communication and customer service skills
  • Accounting and bookkeeping knowledge
  • Attention to detail and compliance management
  • Scheduling and workflow coordination
  • Proficiency in CDK Global, Reynolds & Reynolds, Dealertrack
  • Proficiency in Microsoft Excel and Office Suite
  • Proficiency in DMV/EVR systems for registration and title processing

Nice To Haves

  • Associate or bachelor’s degree in business, accounting, or management
  • Bookkeeping/accounting certification
  • Dealership accounting training
  • Manufacturer dealership certifications
  • HR or office management training

Responsibilities

  • Oversee all Service department accounts
  • Process dealership paperwork
  • Handle outbound/inbound customer calls
  • Coordinate with sales and service departments
  • Maintain compliance with dealership standards
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