Office Administrator/Insurance Verification Specialist – Temp to Perm- Bronx, NY

Northwell Health • Lake Success, NY

3d • Onsite

About The Position

FlexStaff is seeking an exceptional Office Administrator/Insurance Verification Specialist to lead our client’s front office and master the critical function of insurance verification, ensuring seamless patient journeys and robust financial health. This is a temp-to-perm position located in the Bronx, NY.

Requirements

• Complete understanding of medical reimbursement and terminology.
• Strong knowledge of state, federal, and regional collection and reimbursement laws.
• Proven experience in patient financial counseling.
• Exceptional interpersonal, oral (including telephone), and written communication skills.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks.
• Superb time management with a proven track record of meeting deadlines.
• Extensive knowledge of office management procedures.
• Advanced computer skills, including Windows-based office technologies and automated billing systems.
• Proficiency with Microsoft Office Suite (or related software).
• Proficient in using all necessary office equipment (facsimile, calculator, postage machine, copiers, scanner).
• High school diploma or equivalent (required).
• At least three (3) years of comprehensive administrative and clerical experience (required).
• At least three (3) years of dedicated healthcare billing/collections experience (required).

Nice To Haves

• Ability to train and coach others in patient financial counseling skills.
• Ability to inspire, manage, and develop administrative staff.
• Ability to train/coach others on office technologies and automated billing systems.
• Ability to train/coach others on using office equipment.
• Associate degree in office administration or related field (preferred).
• Experience in Orthopedics (preferred).
• Familiarity with O&P Software (Medflex/OPIE) is a definite plus.

Responsibilities

• Lead and supervise administrative support staff, providing training and mentorship.
• Serve as the expert in insurance verification and pre-authorization, obtaining accurate information via all appropriate methods.
• Oversee the daily processing of all billing, ensuring accuracy, timeliness, and proper documentation.
• Review clinician charts for completeness, accuracy, and compliance with regulations.
• Coordinate practitioner schedules for optimal patient appointment coverage and efficient handling of out-of-office calls.
• Provide or oversee the timely reporting of key statistics to management (sales, revenue, cash flow, patient dynamics).
• Manage petty cash, maintain office supplies, and perfect filing systems.
• Provide clerical support, including answering phones, managing mail, and document preparation.

Benefits

• The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED