Workplace Ambassador Temp to Perm

Pyramid Global Hospitality•New York, NY

3d•Onsite

About The Position

Pyramid Global Hospitality is seeking a Workplace Ambassador to provide an unparalleled hospitality experience in a corporate office setting. This role combines office management, meeting & event services, and guest service, supporting employees and clients with a "People First Culture." The ideal candidate is passionate about hospitality, possesses a "be the difference" mindset, professional polish, strategic thinking, and operational efficiency. The organization is committed to a positive work-life balance and offers comprehensive benefits, 401k matching, and learning opportunities.

Requirements

High school diploma or equivalent
Minimum 1 year of hospitality, hotel, concierge or a related field preferred
Outstanding interpersonal and communication skills
Strong organizational and multitasking abilities

Nice To Haves

Basic knowledge of A/V technology and workplace systems is a plus

Responsibilities

Deliver Exceptional Guest Experiences: Serve as the first point of contact and create positive first impressions. Provide directions, resources, and support to Paramount employees and guests. Escort guests to appropriate locations when needed. Cultivate and create meaningful connections with your floor populations.
Support Workplace Operations: Proactively manage workspace reservations and bookings. Monitor office and desk space utilization. Coordinate workplace services and respond to employee needs.
Help Execute Meetings & Events: Support the setup and execution of meetings and special events. Conduct meeting space inspections to ensure readiness. Partner with Event Managers, A/V teams, and technical support staff.
Problem Solve & Follow Through: Proactively identify and report facility, housekeeping, or maintenance concerns. Track requests and ensure timely resolution. Follow up on workplace changes and service requests for accuracy. Follow up with Paramount employees to keep them informed on progress made to complete their requests. Escalate issues appropriately to ensure timely resolution.