Office Administration Manager

GTI Fabrication • Buffalo, NY

7h • Onsite

About The Position

GTI Fabrication is seeking a highly organized, strategic, and service-oriented Office Administration Manager to lead the administrative operations of the facility while supporting overall business efficiency, employee experience, and operational excellence. This role serves as a key business partner to Leadership, Human Resources, Operations, Safety, Engineering, and Finance by overseeing office administration, vendor management, travel programs, visitor experience, document control, and administrative support functions.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Human Resources, or related field preferred.
• 5+ years of progressive experience in office management, business operations, administrative leadership, or related functions.
• Experience developing processes, procedures, and administrative systems.
• Experience managing vendors, contracts, budgets, and service providers.
• Strong project management and organizational skills.
• Advanced proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated leadership, problem-solving, and decision-making abilities.
• High level of professionalism, discretion, and confidentiality.

Nice To Haves

• Experience supporting manufacturing, industrial, construction, or operational environments.
• Experience supporting HR, recruiting, travel administration, or workplace operations.
• Experience with ERP, HRIS, ATS, or document management systems.
• Experience managing office budgets and vendor contracts.
• Knowledge of safety documentation and compliance processes.
• Bilingual English/Spanish preferred.

Responsibilities

• Lead all site administrative functions and office operations.
• Develop, implement, and continuously improve administrative policies, procedures, and service standards.
• Establish scalable administrative systems and workflows that support company growth and operational efficiency.
• Create and maintain company standards related to visitor management, travel coordination, office operations, meeting support, and administrative services.
• Identify opportunities to improve internal processes, reduce administrative burden, and enhance employee and customer experiences.
• Serve as the primary subject matter expert for administrative operations and workplace support functions.
• Oversee daily office operations to ensure a professional, organized, and efficient work environment.
• Manage office resources, equipment, supplies, and shared spaces.
• Coordinate executive visits, customer tours, candidate interviews, and vendor meetings.
• Serve as an ambassador for GTI by ensuring every interaction reflects the company's values and culture.
• Source, evaluate, negotiate, and manage relationships with office vendors and service providers.
• Establish preferred vendor partnerships for office supplies, breakroom services, catering, printing services, travel providers, cleaning services, and related business needs.
• Monitor vendor performance, service quality, and contract compliance.
• Negotiate pricing and identify opportunities for cost savings and operational improvements.
• Review vendor agreements and make recommendations regarding renewals, replacements, and service enhancements.
• Develop and manage company travel policies, procedures, and standards.
• Manage travel-related issues including schedule changes, cancellations, and emergency adjustments.
• Partner with Human Resources and Hiring Managers to coordinate interviews and recruiting activities.
• Support candidate scheduling, travel arrangements, site visits, and interview logistics.
• Assist with hiring events, job fairs, workforce expansion efforts, and recruiting initiatives.
• Provide administrative support to Leadership and key business functions as needed.
• Coordinate meetings, calendars, presentations, reports, and business communications.
• Assist with preparation and management of manufacturing documentation and internal process controls.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match (where applicable)
• Paid Time Off (PTO) and paid holidays
• Sick time in accordance with state and local requirements
• Company-paid life insurance and disability coverage
• Career advancement opportunities within a rapidly growing organization
• Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects
• Collaborative, fast-paced environment with strong operational and engineering leadership
• Employee-focused culture centered on safety, quality, accountability, and continuous improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level