Office Administration Lead

HarborMoncton, NB
Hybrid

About The Position

Harbor is a PE-backed, global professional services firm of ~1,000 strategists, technologists, and operational specialists. We partner with leading law firms, corporations, and law departments to deliver high-impact strategy, legal technology, operations, and intelligence solutions. As we continue to scale globally, we are seeking a highly capable, proactive, and commercially minded professional to serve as an Office Administration Lead for our Moncton Office. This role is ideal for someone who thrives in a fast-paced, high-growth environment and is comfortable in owning operational execution. You will be responsible for ensuring our office operates at a best-in-class standard. This is not a purely administrative role. It requires judgment, discretion, commercial awareness, and the ability to anticipate needs in a dynamic environment. This is a hybrid position, working on-site in our Moncton office 4 days per week.

Requirements

  • Based in the Moncton office 4 days per week
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)
  • Experience in a similar office administration, facilities, operations, or executive support role

Nice To Haves

  • Experience in a professional services, corporate, or high-growth environment
  • Prior experience in an office leadership, facilities, executive assistant, or hybrid operations role
  • Highly organized with exceptional attention to detail
  • Proactive self-starter who anticipates needs rather than reacts to them
  • Strategic thinker with strong execution capability
  • Excellent written and verbal communication skills
  • Strong interpersonal skills and executive presence
  • Calm under pressure and able to manage competing priorities
  • Comfortable operating independently while partnering cross-functionally
  • Experience in a PE-backed or scaling organization
  • Knowledge of Canada Health & Safety requirements

Responsibilities

  • Serve as the operational lead for the Canada office(s) ensuring a seamless and professional experience for employees, clients, and visitors.
  • Oversee day-to-day office operations to ensure a smooth, high-functioning workspace
  • Act as primary liaison with building management, landlords, and service providers
  • Manage office vendors, maintenance, and facilities matters
  • Ensure compliance with workplace standards and health & safety requirements
  • Maintain oversight of supplies, equipment, and office needs
  • Act as the first point of contact for guests and clients, ensuring a professional and welcoming environment
  • Oversee room bookings, shared spaces, and office logistics
  • Coordinate in-office events, leadership meetings, and high-traffic days
  • Support planning and execution of employee engagement and social events
  • Continuously improve the office environment and employee experience
  • Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs
  • Redirect invoices and correspondence appropriately
  • Support internal communications relating to office matters
  • Identify process improvements and implement scalable solutions as the company grows
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