Office Admin

Stinker Stores, Inc.•Boise, ID

15h•Onsite

About The Position

The Office Administrator is the friendly face (or voice) everyone meets when they reach out to our headquarters. You’ll be the first point of contact, making sure every visitor or caller feels welcomed and ready to have a great experience with us. Think of yourself as the gatekeeper to all things Stinker, ensuring things run smoothly while making a fantastic first impression! About Stinker Founded in 1936, Stinker is everyone’s first choice for work, convenience, food, family, and fun! Located across Idaho, Colorado, and Wyoming, Stinker is a family-owned, people-focused convenience leader. Led by our Skunktastik Mascot, Polecat Pete, Stinker’s purpose is to make our world a better place by being a bright spot in the lives we touch- one employee, one customer, and one community at a time. Plus, we don't take ourselves too seriously- come on, we have a skunk as a mascot! We look for opportunities to have fun each day and ensure we make decisions that put our people first. Now, what's in it for you when you join Pete’s Posse? Well, not only do you get to work with an amazing crew, but you also get a whole bunch of perks that makes life smell even sweeter. We're all about taking care of our people, and here’s how we do it: Competitive Pay with merit-based raises, and profit sharing twice a year- because when the company does well, we celebrate with you! Access to the DailyPay app- so you can access your hard-earned cash whenever life strikes, in advance of regular paydays. 6 paid holidays a year, and if you do work on a holiday, you get time and half as a thank you! Paid Time Off (PTO) that grows with your tenure, so the longer you’re with us, the more time you get to relax! Referral Rewards-you can earn cash by referring friends to join the Stinker team, if your friend gets hired! Your friends get a great job, and you get a sweet reward! Health Benefits, including medical, dental, vision, and options for a Health Savings Account (HSA) to help you save for healthcare costs or a Flexible Spending Account (FSA) for medical and dependent care expenses, as well as accident coverage and optional life insurance. Free Virtual Medical Services through Teladoc, so you can handle minor health issues from the comfort of your home. 401(k) with a skunktastic 25% discretionary company match, because we want to help you build a secure future! Employee Assistance Program (EAP) to help you with life’s challenges- whether it’s managing stress, tackling financial issues, or navigating legal questions, the EAP provides support. So, are you ready to join a fun, growing company that values not just customers and the community, but our team members who make it all possible? At Stinker, we don’t just want you to have a job- we want you to have a career where you thrive, have fun, and grow with us. Because when you succeed, we all succeed!

Requirements

Solution focused thinking- You get 5 minutes to complain, then we kick tail!
Effective time management and attention to detail- there are a lot of moving pieces and skunks headed in every direction!
Act as an agent for change; being flexible and patient, open to suggestions, and a keen eye for opportunities to improve processes.
Eager to dive into duties as assigned and escalate any issues to leadership.
Excellent oral and written communication skills, both with co-workers and over the telephone with outside vendors, customers, and company personnel.
Ability to maintain confidentiality, treat others with dignity and respect and maintain a positive attitude in the department.
Comfortable working with a wide variety of people at all levels of the organization
Results-oriented with a willingness to take on/seek out new responsibilities and challenges during downtime.
A minimum of 2 years customer service experience - Retail customer service experience preferred.
Must consent to and pass a background check.
You don’t need to be a tech guru (we have a whole department for that!) but you’ll need to be proficient in Microsoft Office Suite and the operation of standard office equipment (phones, copiers/printers, etc.).
Must be comfortable working while surrounded by furry friends (that’s right, we’re dog friendly!).
Work is performed under normal office conditions in a temperature-controlled environment, may sit for long periods of time at a desk or computer terminal.

Responsibilities

Delivers Stinkin’ Awesome customer service as the first point of contact for all employees, vendors, and walk-ins to the company. This role is the keeper of the Den!
Process and route incoming communications, including deliveries, mail, manning (skunking?) the customer support help desk, and phone, as well as own vendor relationships for the office (janitorial, supplies, delivery services, etc.).
Orders and maintains office supplies.
Support the Stinker Leadership team, which is like herding cats… or skunks in this case.
Manage the Company’s Years of Service Program- preparing awards, printing certificates, and delivering them to owners for distribution.
Coordinate and assist with employee engagement activities- ensuring employees feel appreciated and recognized, because our Stinkers deserve the love!