OEM Event Manager

Concord Hospitality Enterprises•Kentwood, MI

About The Position

Concord Hospitality is seeking a detail-oriented and enthusiastic Event Manager to lead the planning and execution of exceptional events. This role is responsible for managing all aspects of events, ensuring seamless operations, and delivering an outstanding experience for clients and attendees. As a Concord Leader you will be responsible to: · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families.

Requirements

Proven experience in event planning, hospitality, or related fields
Strong organizational, time management, and communication skills
Ability to manage multiple priorities in a fast-paced environment
Detail-oriented with a focus on delivering high-quality results
Proactive, professional, and guest-focused

Responsibilities

Deliver exceptional customer service to both internal partners and external clients
Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts
Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met
Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules
Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality
Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences
Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction
Collaborate with internal departments to maximize event success and guest satisfaction