OEM Event Manager
About The Position
As a Concord Leader, you will be responsible for inspiring greatness in your team, encouraging and supporting team members to reach their full potential, and creating a work environment that is a Great Place to Work for all. You will lead with integrity, transparency, respect, and professionalism, and care for your team and their families. This role involves delivering exceptional customer service, planning, coordinating, and executing all event details, communicating clearly with clients and vendors, maintaining accurate records, managing pre-event, event-day, and post-event activities, understanding hotel offerings, monitoring client requests, and collaborating with internal departments to maximize event success and guest satisfaction.
Requirements
- Proven experience in event planning, hospitality, or related fields.
- Strong organizational, time management, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail-oriented with a focus on delivering high-quality results.
- Proactive, professional, and guest-focused.
Responsibilities
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
- Deliver exceptional customer service to both internal partners and external clients.
- Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts.
- Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met.
- Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules.
- Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality.
- Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences.
- Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction.
- Collaborate with internal departments to maximize event success and guest satisfaction.
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
