OEM Business Development Manager, Surgical
About The Position
The OEM Business Development Manager, Surgical (internally known as Business Manager – Surgical OEM) is responsible for driving profitable growth within a defined medical market segment through strategic account expansion, business development, and market leadership. As NDI's commercial lead for the assigned market, you will develop deep expertise in customer applications, industry trends, competitive dynamics, and emerging technologies. You will leverage these insights to identify new opportunities, expand OEM partnerships, and influence long-term growth strategies. Success in this role requires a combination of technical credibility, commercial acumen, and relationship-building skills. You will engage with engineering, product management, clinical, procurement, and executive stakeholders to advance opportunities from concept through commercialization. This role is ideal for a technically minded commercial professional who enjoys creating new opportunities while growing long-term customer partnerships.
Requirements
- Bachelor’s degree in Biomedical Engineering, Engineering, Life Sciences, Business, or a related discipline.
- 6+ years of experience in technical sales, business development, strategic account management, product management, applications engineering, or related customer-facing roles.
- Demonstrated success creating new business opportunities while growing existing customer relationships.
- Experience supporting technically complex products or solutions within medical devices, healthcare technology, robotics, navigation, imaging, or OEM environments.
- Direct experience working with medical device OEM customers is strongly preferred.
- Strong technical aptitude with the ability to engage credibly with engineering and product development teams.
- Experience navigating complex, multi-stakeholder sales and product development environments.
- Proven ability to identify, qualify, and advance opportunities from early-stage engagement through commercialization.
- Strong business acumen, relationship management, negotiation, and strategic planning skills.
- Experience using Salesforce or similar CRM platforms.
Responsibilities
- Own the commercial performance of a defined medical market segment, including revenue growth, retention, pipeline development, and market expansion.
- Develop deep expertise in assigned markets, including customer applications, industry trends, competitive dynamics, and emerging technologies.
- Build and maintain strong relationships with engineering, product management, clinical, procurement, and executive stakeholders across OEM customers.
- Identify, qualify, and advance new programs, product platforms, and strategic growth opportunities within existing and prospective customers.
- Build and maintain a healthy pipeline of qualified opportunities aligned to market growth objectives.
- Develop and execute account and market growth strategies that expand NDI's participation across customer programs, business units, and product roadmaps.
- Collaborate with Product Management, Engineering, Marketing, and Applications Engineering teams to translate market insights into commercial opportunities.
- Lead pricing discussions, actively participate in commercial negotiations, and long-term partnership agreements.
- Represent the voice of the customer and market internally to support business and product strategy.
- Support compliance by adhering to applicable regulatory and quality standards, ensuring product integrity and patient safety in a global medical device environment.
Benefits
- Competitive pay with a 4% RRSP match to help you plan for the future.
- A comprehensive benefits package that supports your health and well-being.
- Company-wide bonus program and regular salary reviews.
- Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
- A 37.5-hour work week with a hybrid work model available where responsibilities allow.
- Receive 15 vacation days starting on day one, plus a paid holiday shutdown in December to recharge before the New Year!
- A calendar full of employee social events and engagement activities to keep us connected.
- Professional and personal development support designed to foster your continuous growth and career advancement.
- Work where your contributions are valued — as a multi-year winner of Waterloo Region’s Top Employers and the 2025 Chamber of Commerce Business of the Year, we’re recognized for putting people first and fostering a culture of collaboration and excellence.
- Part of a growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
- Conveniently located near GRT and ION transit stops, with free on-site parking available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
