OCFS Reporting Analyst

State of Maine•Augusta, GA

12d•Hybrid

About The Position

The Office of Child & Family Services (OCFS), within the Maine Department of Health and Human Services, is hiring a Management Analyst II to support social service programs and the OCFS Data and Analytics Unit. The position provides monthly, quarterly, annual, and ad hoc data and reporting to OCFS customers, DHHS executive management, the Maine State Legislature, and federal partners. The analyst works with program management to develop and distribute program data and reporting, and supports management-level data and reporting used to evaluate OCFS practice improvement measures. The role receives and processes data requests, analyzes outcomes, and creates clear, concise reports. It also contributes directly to state and federal audits and supports OCFS processes for meeting federal requirements. Two vacancies are available in the Augusta office. The positions allow partial telework with management approval and are not eligible for visa sponsorship or STEM OPT extensions.

Requirements

Eight years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.
Ability to ensure program integrity through consistent interpretation of policy, procedures, and regulations.
Ability to complete multiple tasks in a fast-paced environment with minimal supervision.
Professional integrity, self-organization, effective decision-making, communication skills, and leadership skills.
Demonstrated ability to analyze data and produce reports.
Ability to communicate critical information clearly and effectively and manage consumer responses and feedback.
Applicants must submit a cover letter describing their knowledge and use of information management systems, data sets, and reports; their experience with information extracts and report production, including a sample report; and their ability and experience gathering, assembling, calculating, or analyzing data and drawing valid conclusions.

Nice To Haves

Prior experience using PL/SQL.
Prior experience using Salesforce.
Prior experience using Einstein Analytics.
Prior experience using Tableau.

Responsibilities

Provide a programmatic perspective when creating data sets for the Office of Child and Family Services.
Produce, review, and audit required reports within expected timeframes.
Review, revise, update, and develop OCFS management and performance outcome reports.
Produce, analyze, monitor, and audit child and family services and child protection data for OCFS, DHHS, other State Departments, the Maine State Legislature, and federal partners.
Collaborate with colleagues and partner agencies to collect and discuss performance data and feedback, identify problems, and support solutions that improve service delivery quality.
Monitor and report on program performance to ensure conformity with established policies and quality standards.
Monitor and report on changes to federal requirements.
Receive and process data requests in a timely manner, analyze data outcomes, and create clear and concise reports.
Support state and federal audits and OCFS processes for meeting federal requirements.
Develop and support management-level data and reporting for evaluation of OCFS practice improvement measures.

Benefits

13 paid holidays and more than three weeks of vacation leave annually; vacation accrual increases with service, and overtime-exempt employees receive personal leave.
12 days of sick leave per year.
The State pays 85%–95% of employee-only health insurance premiums, depending on salary.
A health insurance premium credit that reduces employee-only premiums by 5% for participants who meet program requirements.
The State pays 100% of employee-only dental insurance premiums.
The State contributes an amount equivalent to 14.06% of employee pay toward MainePERS retirement.
Gym membership reimbursement of up to $40 per month.
Health and dependent care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance through the Living Resources Program.
Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
Voluntary deferred compensation through a MaineSaves 457(b) account.
Additional wellness benefits are available; benefits may vary by collective bargaining agreement and are prorated for less-than-full-time work.