Ocean Import Specialist II - Los Angeles, CA

CMA CGM•Los Angeles. Ca, CA

6d•$51,565 - $64,456•Onsite

About The Position

The Ocean Import Specialist II is responsible for coordinating and managing the end-to-end ocean import process. This role ensures timely, compliant, and cost-effective movement of cargo from international origins to final destination, while maintaining strong communication with customers, carriers, brokers, and internal stakeholders.

Requirements

High School Diploma or GED
2–5 years of experience in ocean imports, freight forwarding, or logistics
Strong knowledge of international shipping processes and import regulations
Familiarity with Incoterms, customs procedures, and documentation

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, or related field

Responsibilities

Manage ocean import shipments from booking through final delivery
Track and trace shipments; proactively resolve delays or exceptions
Coordinate with ocean carriers, freight forwarders, and trucking companies
Review and process import documentation (e.g., Bill of Lading, commercial invoices, packing lists)
Ensure compliance with U.S. Customs and Border Protection (CBP) regulations and other governing agencies
Work closely with customs brokers to facilitate timely clearance
Serve as primary point of contact for clients regarding shipment status
Provide timely updates, problem resolution, and shipment milestones
Maintain strong relationships with customers and vendors
Accurately enter shipment details into transportation management systems (TMS)
Maintain shipment files and ensure data integrity
Generate reports and provide status updates as needed
Identify and resolve shipment discrepancies, delays, or damages
Coordinate corrective actions with internal and external partners
Escalate issues when necessary
Verify and process vendor invoices
Ensure accurate billing to customers
Monitor costs and identify opportunities for efficiency

Benefits

Competitive Paid Time Off
401(k)
health insurance
employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
pet insurance
company contribution to health savings account
prescription, dental and vision coverage
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
401(k) with company match
Flexible Paid Time Off programs including company paid holidays
Tuition reimbursement program