Ocean Import Ops Specialist (7375)
About The Position
The Ocean Import Operations Specialist manages ocean import shipments from origin through final delivery, serving customers while maintaining shipment profitability. The role handles documentation, customs coordination, carrier payments, trucking, shipment tracking, and billing. It requires independent judgment and day-to-day decisions that meet customer requirements and stay within profit targets set by the Station Manager. This is a full-time, on-site position in Renton, Washington, with a minimum of eight hours per day. The employee is expected to arrive on time and remain flexible to complete required duties. The role is based in a professional, climate-controlled office with usually moderate noise levels.
Requirements
- At least 3 years of experience in international ocean import freight forwarding.
- High school diploma or equivalent.
- Working knowledge of transportation management software, such as SAP or CargoWise.
- Basic proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Clear written and verbal communication and strong interpersonal skills.
- Proactive problem-solving and decision-making abilities.
- Strong organization, accuracy, and attention to detail, with the ability to multitask.
- Ability to work under pressure in a fast-paced environment with limited supervision.
- Respectful and cooperative approach to working with teammates.
- Ability to sit for extended periods; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and talk or hear.
- Occasionally stand, walk, reach with hands and arms, and lift and/or move up to 15–25 pounds.
- Close vision, distance vision, and ability to adjust focus.
Nice To Haves
- Broader freight forwarding background, including knowledge of import regulations and documentation requirements.
- Familiarity with ISF, AMS, CBP, C-TPAT, and related government regulations.
- Knowledge of domestic transportation modes and pricing methods.
Responsibilities
- Prepare ocean import arrival notices and deliver documents to customs brokers in time for clearance.
- Obtain booking documents from overseas agents and offices.
- Pay steamship lines and CFS warehouses for ocean freight and CFS charges.
- Create and send load tenders to appropriate transportation providers, and follow up to keep delivery performance on target.
- Enter proof-of-delivery data and follow up with truckers on requests.
- Track and trace shipments daily and monitor their movement.
- Alert customers and management when shipments may miss delivery commitments.
- Keep peers and team members informed of customer activity.
- Request rates, follow up on rate requests, and prepare and record rate quotations.
- Invoice customers on time, accrue costs, and post shipments to the accounting system.
- Resolve payment discrepancies and prevent invoicing errors.
- Perform other related duties as required.
Benefits
- Medical, prescription drug, dental, and vision coverage for employees and dependents.
- Health Savings Account with employer contributions.
- Flexible Spending Account options for medical and/or dependent care.
- Company-provided life insurance.
- Short-term and long-term disability insurance.
- 401(k) retirement savings plan with employer match.
- Paid time off for vacation, sick leave, and company-observed holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
