Coordonnateur(trice) des imports maritimes / Ocean Import Coordinator

Traffic Tech Inc.

3d•Onsite

About The Position

We currently have an opening for an Ocean Import Coordinator to join our Ocean Import department at Traffic Tech Headquarters in Montreal, Quebec. We are looking for someone who is responsible for making sure the movement of freight across the globe is coordinated and executed successfully according to our customer's needs. Your work will support our growing international team. We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

Requirements

2+ years of experience in ocean import, freight forwarding, or logistics.
Strong interpersonal and communication skills to collaborate with internal teams, clients, and carriers.
Proficient in Microsoft Office.
Problem-solving mindset with the ability to adapt in a fast-paced environment.
Fluency in both English and French is required.

Nice To Haves

Knowledge of international freight documentation processes is an asset.
experience with CargoWise or other logistics software is an asset.

Responsibilities

Coordinate and monitor incoming ocean freight shipments, ensuring timely and efficient delivery.
Handle all necessary import documentation, including bills of lading, customs clearance forms, and other regulatory paperwork.
Serve as a primary point of contact for clients, carriers, customs brokers, and internal teams to facilitate smooth import operations.
Proactively track shipments and provide status updates to customers, addressing any delays or issues that arise.
Ensure compliance with international shipping regulations, customs requirements, and company policies.
Work closely with customs brokers to facilitate clearance processes and resolve any issues related to import documentation or duties.
Update internal systems with shipment details, ensuring all information is recorded accurately for reporting and tracking purposes.
Identify and address any discrepancies, delays, or problems related to ocean imports, working proactively to find solutions.
Collaborate with internal departments to provide customers with accurate quotes, shipment details, and post-shipment support.
Work with systems such as CargoWise and Microsoft Office Suite to manage shipment data, generate reports, and ensure process efficiency.