Ocean Import Agent

Expeditors•Ellenwood, GA

4h•Onsite

About The Position

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors has 19,000 trained professionals, over 350 locations worldwide, is a Fortune 500 company, and utilizes globally unified systems.

Requirements

Bachelor's degree or equivalent experience required
6 months experience in Ocean Import
Effective interpersonal skills.
Good computer skills (Excel, Word, PowerPoint)
Ability to 45wpm
Attention to Detail
Fluent in English

Responsibilities

Turn Over to Trucker (FCL Firms Codes)
Send pre-dispatches to FCL truckers within 48 hours of COB
Enter FTX for all containers
Review and update Delivery Notes within SOPs
Action or Delegate any customer service emails same-day
Ensures smooth and timely freight process flow according to Expeditors' operational procedures.
Follows customer's standard operating procedures and proactively notifies customers of any issues.
Consistently meets KPI standards, as per company's procedures.
Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements.
Monitors exception reports for quick data integrity resolution.
Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements.
Properly provisions service provider charges to avoid reserves.
Follows proper credit approval processes in order to minimize risk and protect the company.