Ocean Import Agent

ExpeditorsEllenwood, GA

About The Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Requirements

  • Bachelor's degree or equivalent experience required
  • 6 months experience in Ocean Import
  • Effective interpersonal skills
  • Good computer skills (Excel, Word, PowerPoint)
  • Ability to type 45wpm
  • Attention to Detail
  • Fluent in English

Responsibilities

  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Accurate and Timely Billing
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence
  • Accounting
  • Self Development
  • Operations/Industry Knowledge

Benefits

  • Paid Vacation
  • Holiday
  • Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
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