Ocean Import Agent

ExpeditorsEllenwood, GA

About The Position

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors has 19,000 trained professionals across more than 350 locations worldwide. We are a Fortune 500 company with globally unified systems. This role ensures the timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Requirements

  • Bachelor's degree or equivalent experience required
  • 6 months experience in Ocean Import
  • Effective interpersonal skills.
  • Good computer skills (Excel, Word, PowerPoint)
  • Ability to 45wpm
  • Attention to Detail
  • Fluent in English

Responsibilities

  • Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
  • Operations/Industry Knowledge
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence
  • Accounting
  • Accurate and Timely Billing
  • Self Development
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
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