Ocean Export Supervisor

JAS Worldwide•Charleston, SC

23h

About The Position

The Ocean Export Supervisor is responsible for the day-to-day supervision and support of the Ocean Export department to ensure the efficient movement of ocean and air freight out of the country in accordance with company policies, established procedures, and all applicable local, national, and international regulations. JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

Requirements

Minimum 3 years relevant Ocean Export in the freight forwarding space.
Minimum 1-3 years supervisory experience.
Strong communication and interpersonal skills.
Detail oriented, able to multitask and meet deadlines.
Self-motivated, able to work with a team and also independently.
Proficiency in Microsoft Office (Excel, Outlook, Word).
High School diploma or GED required.
Must have strong understanding of US Export Compliance.
Knowledge of procedures for international and domestic freight, trucking and warehouse services.

Nice To Haves

Experience in freight forwarding business a plus.
Cargowise (C1) experience is a preferred.

Responsibilities

Supervise and coordinate the daily workflow of the Ocean Export teams to maintain efficient and productive operations.
Identify operational issues and support effective, timely solutions.
Utilize reporting methods to quantify and prioritize workload.
Work closely with the Ocean Export Manager and internal stakeholders on KPIs, performance metrics, and process improvements.
Support communication with export-related authorities, customers, and suppliers as necessary to maintain efficient, positive, and compliant operations.
Audit department files regularly to ensure accuracy and completion.
Collaborate with other departments to maintain effective export activities and operational support across the organization.
Support and help implement changes that enhance organizational efficiency and effectiveness.
Ensure team members receive appropriate training, tools, and resources to perform their roles successfully.
Ensure costs accuracy from ocean carriers against our contract rates, submit/track disputes and maintain communication with Ocean Product Team as needed.
Assist in maintaining branch TSA compliance requirements for air shipments.
Perform other duties or assigned projects as needed.
Handle and coordinate export shipments (A - Z process) as assigned and/or needed.
Directly supervise one or more employees and oversee work assignments.
Assist with onboarding, training, and provide guidance on day-to-day support to team members.
Monitor attendance and productivity, escalating issues as needed.
Maintain team performance, standards, and morale.
Conduct performance evaluations for export department staff.
Ensure the business processes are implemented according to Company guidelines.
Oversee and provide support on key account shipments to meet customer needs.