Ocean Export Coordinator

OEC Group • Houston, TX

3d • Hybrid

About The Position

The Ocean Export Coordinator will be responsible for tracking, tracing, and updating shipment statuses in Cargowise daily by checking carrier websites. This role involves creating and maintaining customer profiles in Cargowise with detailed information, and maintaining effective communication with internal and external parties through a high volume of emails, phone calls, and in-person interactions. The coordinator will also generate and monitor reports daily, create invoices for billing purposes, and address internal and external inquiries, directing them to the correct department if necessary. The work schedule is Monday to Friday, 8:00 am to 5:00 pm CST at the Webster Office.

Requirements

• 1-3 years of experience in the ocean export freight forwarding industry.
• Proficient in MS Excel
• Strong organization skills
• Strong follow-up skills
• Strong communication skills
• Experience dealing with a high volume of data entry

Nice To Haves

• Cargowise experience
• Hazmat certification
• General cargo, oil & gas or chemicals knowledge
• Associate's degree preferred

Responsibilities

• Tracks, traces, and updates the status of shipments in Cargowise daily by checking the carrier’s website.
• Creates and maintains customer profiles in Cargowise with detailed customer information.
• Maintains effective communication with internal and external parties through a high volume of e-mails, phone calls and in-person interaction.
• Generates and monitors reports daily.
• Creates invoices to be processed for billing purposes.
• Addresses internal and external inquiries and directs to the correct department if needed.

Benefits

• Hybrid work
• Competitive salary
• Individual Health Insurance Coverage (Medical, Dental and Vision)
• Life and Accidental Insurance Coverage
• Vacation, Personal and Floating Days
• 401K Plan with up to 3% company match
• Opportunities for professional growth
• Fun, family-oriented work culture
• Company outings such as team dinners, holiday parties, company picnics, and team building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree