Ocean Carrier Services Manager

Glovis•Fort Lee, NJ

23h•Onsite

About The Position

The Manager - OCS Operations Optimization II & CQ position will oversee car carrier vessel operations across the U.S. East Coast and Gulf regions. This role is responsible for managing vessel schedules and daily operations, including customs clearance and cargo handling, while ensuring all activities are executed efficiently, cost-effectively, and in full compliance with regulations. The ideal candidate will also be expected to build and maintain strong relationships with terminal operators, port authorities, and other key service providers to support smooth and reliable shipping operations.

Requirements

Excellent written and verbal communication skills
Proficient PC skills
Strong ability to identify and correct errors
Detail oriented with ability to work in deadline-driven environment
Knowledge of business and management principles involved in strategic planning
Bachelors Degree
7 - 10 Years of Direct Experience in Ocean Carrier Services, Vessel/Port Operation/Terminal Manager
1 - 3 Years of Supervisory Experience

Nice To Haves

Proven ability to lead cross-functional teams in fast paced environment
Basic knowledge of MS Excel, Word, PowerPoint, and Outlook, along with experience using database systems
8 - 13 Years of Direct Experience in Ocean Carrier Services, Vessel/Port Operation/Terminal Manager
Specialized Trade Training
HAZMAT Training Certificate

Responsibilities

Develop and maintain base operational schedules and working plans tailored to vessel, port, and cargo requirements
Oversee the execution of commercial contract obligations, ensuring all operational terms are met efficiently and accurately
Review and refine service procedures, implementing corrections or improvements where necessary to maintain operational standards
Prepare and analyze operational reports and schedules to ensure accuracy, efficiency, and alignment with performance targets
Coordinate with port authorities, stevedoring companies, and agents to facilitate seamless vessel and cargo operations
Contribute to cost analysis and operational budgeting, identifying opportunities for cost savings and process improvements
Enhance vessel turnaround times by effectively managing berthing windows, labor deployment, and service requirements
Maintain clear communication with stakeholders to ensure accurate monthly billing of long-haul operations
Provide direct support and act as a back up for Port Captains and vessel planner during vessel calls and operational activities, ensuring execution aligns with planning
Build and manage effective relationships with key maritime service providers, including terminals, shipping agents, and stevedores
Manage all import and export processes, ensuring full compliance with applicable regulations and the timely, accurate completion of required documentation
Oversee and execute filings such as AMS, ISF, and bond movements, while ensuring the prompt distribution of discharge documents—including the manifest, VIN list, and stow plan—to all relevant stakeholders
Establish and monitor key performance indicators (KPIs) to drive accountability and continuous improvement
Lead and manage operational and logistics projects as they arise, ensuring timely execution and team alignment
Develop and maintain staff schedules, assigning responsibilities based on workload and operational priorities
Provide support for additional logistics and operational tasks as needed, contributing to the overall efficiency and effectiveness of the team
Maintain up-to-date knowledge of applicable regulatory requirements, including but not limited to CII, IMO, and other international maritime standards
Proactively ensure that all operational activities are planned and executed in full compliance with relevant regulations and company policies
Monitor individual and team activities to ensure safety, regulatory compliance, and alignment with operational protocols
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement