Occupational Health & First Responder Program Medical Assistant
About The Position
The Occupational Health & First Responder Program Medical Assistant supports occupational health, wellness, and preventive care services for employees and public safety professionals, including firefighters, EMS personnel, and law enforcement officers. The role combines clinical medical assistant duties with program coordination to support efficient patient care, wellness screenings, follow-up services, and a positive participant experience. The position works a scheduled 40-hour week from 8:00 a.m. to 4:30 p.m. It may occasionally require early morning, evening, or offsite work to support occupational health services, wellness events, onsite screenings, and first responder schedules. Duties and responsibilities may change at any time with or without notice.
Requirements
- High school diploma or equivalent required.
- Graduation from a Medical Assistant Program or accredited Nursing Program, or certification or registration as a Medical Assistant.
- Current BLS certification required or must be obtained within established timeframes.
- Strong organizational, communication, and customer service skills.
- Proficiency with electronic health records and Microsoft Office applications.
Nice To Haves
- One or more years of experience in primary care, occupational health, employee health, urgent care, or a related clinical setting.
- Experience in occupational medicine, employee health, wellness programs, or preventive care.
- Experience working with firefighters, EMS, law enforcement, or other first responder populations.
- Knowledge of occupational health screenings, wellness programs, and care coordination.
- Understanding of first responder culture and workplace health challenges.
Responsibilities
- Assist providers with occupational health exams, wellness visits, and preventive screenings.
- Obtain vital signs and health histories, and complete clinical documentation.
- Perform clinical testing within scope of practice, including EKGs, audiometry, vision screening, phlebotomy, spirometry, and other occupational health assessments.
- Coordinate appointments, referrals, follow-up care, and participant communications.
- Support annual wellness programs and health initiatives for employees and first responders.
- Maintain accurate medical records, program data, and documentation within the electronic health record.
- Support onsite wellness events, screenings, and community outreach activities.
- Ensure compliance with HIPAA, safety standards, and organizational policies.
- Deliver exceptional customer service while maintaining professionalism and confidentiality.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
