Affordable Program Coordinator

RelatedChicago, IL
Onsite

About The Position

We are seeking a passionate and dedicated Occupancy Specialist to join our team and make an impactful difference by providing affordable housing to those in need. In this role, you will utilize your organizational skills and experience to provide premier affordable housing accommodations in your community. Through daily interactions with prospective and current residents, you will create a welcoming experience and foster a sense of community. Your responsibilities will include interviewing and processing applications for new move-ins and lease-ups according to affordable program guidelines, processing certifications, collecting necessary documentation, maintaining accurate wait and transfer lists, facilitating renewal and recertification processes, applying correct rents, and preparing required agency reporting. You will also participate in marketing, leasing, and resident move-in experiences, and support site and office operations as assigned by your manager.

Requirements

  • At least 2 years experience with HUD Section 8, LIHTC, and/or other affordable housing programs
  • COS/TCS/BOS credentials, or attainment within six months of hire; training is provided.
  • Committed to exceed expectations of those around you by providing exceptional service
  • Determination each day – embracing constructive criticism and pushing to get better
  • Belief in teamwork – that we are better, together
  • Trustworthy and reliable to do the right thing – no matter what
  • Welcome everyone and know the best ideas are born through diversity of thought and perspective

Nice To Haves

  • Notary
  • Bilingual in Spanish

Responsibilities

  • Utilize your organizational skills and experience to provide the preeminent affordable housing accommodations in your community.
  • Through your daily interactions with prospective and current residents, you’ll create a welcoming experience and sense of community.
  • Interview and process applications for new move-ins and lease-ups according to affordable program guidelines.
  • Process certifications (including initial, interim, and annual); calculate retroactive rent while conforming to all applicable guidelines.
  • Collect necessary documentation from current or prospective residents, and process verifications.
  • Maintain accurate wait and transfer lists; review applicant files to determine eligibility.
  • Facilitate renewal and recertification process for all residents.
  • Apply correct rents for annual and interim recertification; adjust to remain compliant.
  • Participate in marketing, leasing, and resident move-in experiences, including partnering with maintenance to ensure unit turn for move in.
  • Prepare all required agency reporting to standard.
  • Maintain leasing and marketing reports as needed.
  • Support site and office operations as assigned by manager.

Benefits

  • 19+ paid days off
  • Medical options
  • Vision options
  • Dental options
  • Life insurance
  • Employee Assistance Program
  • 401(k)
  • FSA & HSA
  • Employer-paid life and AD&D insurance
  • Paid leave & disability programs
  • Mental health resources, such as counseling
  • Fertility benefits – such as surrogacy, adoption assistance
  • Paid time off to volunteer
  • Charitable donation matching
  • Learning & training programs
  • Tuition & certification reimbursement
  • Internal advancement opportunities
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