Affordable Housing Leasing and Compliance Coordinator

THE DOUGLASTON COMPANIES • New York, NY

2d • Hybrid

About The Position

The Douglaston Companies is seeking an Affordable Housing Leasing and Compliance Coordinator to join their team in New York, NY. This role involves managing applicant records, coordinating leasing and move-in appointments, assisting with subsidy processing, and providing administrative support. The company emphasizes collaboration, continuous learning, community commitment, and career advancement.

Requirements

• 1–3 years of relevant experience in NYC affordable housing, property management, leasing, or subsidy processing
• Working knowledge of leasing, applicant file management, and subsidy or recertification documentation processes
• Strong organizational, administrative, and follow-up skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency with Yardi Voyager and RentCafe (or comparable property management systems)
• Strong written and verbal communication skills
• Strong attention to detail and follow-through are critical for success in this role

Responsibilities

• Maintain applicant records and track applicant statuses.
• Enter and maintain applicant guest card activity in Affordable Housing Software (i.e. Yardi, Housing Connect 2.0, Pronto Housing).
• Schedule intake, leasing, and move-in appointments.
• Maintain and update waitlists, leasing trackers, and documentation statuses.
• Assist with running applicant screening and tracking screening results.
• Assist with move-in coordination and scheduling.
• Assist with subsidy package preparation, follow-up, and status tracking.
• Coordinate collection of subsidy-related documentation from applicants, agencies, and internal teams.
• Support the submission and processing of subsidy paperwork and related lease-up documents.
• Track subsidy approvals, effective dates, and outstanding items, escalating delays as needed.
• Assist with rent and subsidy-related administrative follow-up to support timely move-ins and ongoing occupancy.
• Prepare, organize, and maintain applicant and lease files.
• Maintain accurate and consistent filing systems.
• Assist with data entry, vacancy tracking, and internal reporting.
• Draft and send routine internal and external correspondence.
• Serve as a primary point of contact for shared inbox and phone inquiries, providing responsive, high-quality customer service and ensuring items are addressed or escalated appropriately.
• Coordinate calendars, appointments, and general team scheduling.
• Assist with preparing documents for leasing and operations.
• Support broader affordable housing leasing and compliance initiatives as needed.
• Provide general administrative support across the team.
• Perform other duties as assigned.

Benefits

• Health benefits package including medical, dental & vision plans
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life insurance (basic- with option to purchase more); paid leave & disability programs.
• Pet insurance for our furry family
• Mental health resources, such as counseling, are available to our team members
• Time off- Paid Vacation time, Paid Holidays, Paid Sick days
• Employee Referral Program
• Tuition & certification Reimbursement
• Hybrid work schedule with 4 days in office and 1 day remote (subject to your work location and role).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed