Affordable Grocery Program Supervisor

The Food Group•New Hope, MN

19h•Hybrid

About The Position

The Affordable Grocery Program Supervisor leads the day-to-day operations, systems, and staff supporting The Food Group’s Affordable Grocery programs, including Fare For All (FFA) and Twin Cities Mobile Market (TCMM). These mobile market programs are designed to increase food access and affordability for communities with limited access to fresh, nutritious foods. This role provides direct supervision to program staff and is responsible for strengthening team accountability, supporting staff development, and ensuring efficient, responsive, and community-centered program delivery. Working closely with the Associate Director, the Supervisor oversees key areas of program execution, including inventory and sourcing coordination, financial and administrative processes, customer and partner communication, and continuous improvement of workflows and systems. This position also supports program evaluation, tracks operational and financial performance, and contributes to strategies that strengthen program sustainability, equity, and community impact. The Affordable Grocery Program Supervisor reports to the Affordable Grocery Program Associate Director and supervises up to four employees.

Requirements

High school diploma or equivalent
2-3 years of experience in program leadership, financial analysis, process improvement, hunger relief, food access, and logistics preferred
3 years of supervision experience preferred
Must be able to work effectively with partners who are significantly diverse with respect to age, race, ethnicity, gender orientation, socioeconomic status, nationality, and religion
Must be able to work effectively in an organization that has recognized its own issues related to equity, and is seeking to be more representative of the community
Demonstrated commitment to hunger relief focused on health, nutrition, and equity
Excellent verbal and written communications skills
Excellent financial analysis skills.
Strong relationship, problem-solving, and staff management abilities.
Ability to think strategically and creatively.
Must be able to work well independently and within a team.
Experience in building successful vendor and stakeholder relationships
Comfort with inventory monitoring and management activities.
Aptitude for financial analysis as it relates to Twin Cities Mobile Market and Fare For All program overall
Ability/willingness to learn federal and local grant program reporting duties, with assistance
Valid MN driver’s license and clean driving record. Dependable transportation is required for local travel to various sites.
Must be able to lift a minimum of 40 pounds if needed.
Must have ability to sit for long periods of time and utilize various office equipment (e.g., computer, phone, and calculator) on a continual basis.

Nice To Haves

2-3 years of experience in program leadership, financial analysis, process improvement, hunger relief, food access, and logistics preferred
3 years of supervision experience preferred

Responsibilities

Oversee day-to-day execution of Fare For All (FFA) and Twin Cities Mobile Market (TCMM), ensuring programs are responsive, efficient, and aligned with community needs.
Support the development and implementation of annual work plans, program goals, and operational priorities in partnership with the Associate Director.
Build and maintain strong relationships with community partners to support effective ordering, communication, invoicing, and program coordination.
Identify opportunities to strengthen program delivery, customer engagement, and operational effectiveness through improved systems, tools, and workflows.
Support program evaluation efforts by developing and tracking key performance metrics related to customer engagement, site performance, operational efficiency, and overall program sustainability.
Advance equitable program delivery by helping ensure Affordable Grocery programs remain responsive to community voice, culturally connected, and accessible.
Lead inventory planning and oversight for FFA and TCMM to ensure timely product movement, strong margins, and minimal waste.
Review inventory levels, place vendor orders, and coordinate product flow in alignment with site needs, customer demand, and program goals.
Maintain accurate inventory records in internal systems, including receiving, item setup, pricing updates, and reconciliation support.
Collaborate closely with the Sourcing Team to strengthen vendor relationships, improve product selection, and align purchasing with program strategy and community preferences.
Develop site-specific sales estimates, menu planning, product mix strategies, and forecasting tools that support effective inventory management and financially sustainable operations.
Monitor inventory trends, shrink, shortages, and operational issues, and recommend solutions that improve efficiency and accountability.
Work closely with operations team to ensure operational support of programs including operating warehouse equipment.
Provide direct supervision to assigned staff, including setting priorities, assigning work, monitoring progress, and offering regular coaching and performance feedback.
Foster a team culture grounded in accountability, collaboration, continuous improvement, and strong communication.
Lead regular team meetings and one-on-one check-ins to support staff development, problem-solving, and alignment across program functions.
Serve as a hands-on supervisor who can step into operational detail when needed while also helping staff grow in ownership and effectiveness.
Identify performance, workflow, or communication gaps and implement strategies to improve team effectiveness and program outcomes.
Collaborate across teams, including Sourcing, Warehouse, Finance, Communications, and Volunteer programs, to ensure strong coordination and shared ownership of results.
Oversee core administrative and financial processes that support program operations, including invoicing, reconciliation, coding, reporting, and month-end procedures.
Ensure timely, accurate, and consistent documentation of inventory, sales, cash handling, and program records.
Support grant tracking, reporting, and budget monitoring in partnership with leadership, helping ensure deliverables are completed accurately and on time.
Develop and maintain systems, templates, and reporting tools that improve program oversight, data accuracy, and decision-making.
Coordinate customer communications, volunteer projects, and internal planning processes needed to support efficient program execution.
Take on additional projects and responsibilities that advance Affordable Grocery program goals and organizational priorities.
Perform additional responsibilities as assigned to support program and organizational goals.