Occupancy Specialist

CAPREIT•Rockville, MD

2d•Hybrid

About The Position

CAPREIT is seeking an organized, detail-oriented, and customer-oriented Occupancy Specialist to join our family. This role will support the Main Street and Crossings at Olde Towne apartment communities. CAPREIT is a national property management company committed to fostering a collaborative and supportive work environment with opportunities for professional growth, competitive compensation, comprehensive benefits, and career development.

Requirements

3 to 5 years of experience in apartment leasing
Affordable Housing Requirements - BOND/LIHTC is required
A valid driver’s license to operate company vehicle/golf cart
Experience with specialized property management software (RealPage, OneSite, and/or Yardi), or the ability to learn such software
Excellent communication and customer service skills
Assist with the recertification process and resident relations
Instrumental in collection efforts
Strong organizational abilities and attention to detail
Ability to travel between locations and work a flexible floater schedule, including some Saturdays (Must have reliable transportation)

Nice To Haves

Previous experience in property management, customer service, or administrative roles

Responsibilities

Ensure regulatory compliance with all necessary governing agencies by screening all potential residents for eligibility
Perform income certifications and re-certifications
Complete all move-in, move-out, interim, and annual re-certifications with a high degree of accuracy and in a timely manner
Maintain waitlist records, resident files, and all monthly, quarterly, and annual reports according to government regulations
Conduct regular, independent file audits for accuracy and track and make any necessary corrections