Occupancy Specialist

CAPREITRockville, MD
Hybrid

About The Position

CAPREIT is seeking an organized, detail-oriented, and customer-oriented Occupancy Specialist to join our family. This role will support the Main Street and Crossings at Olde Towne apartment communities. CAPREIT is a national property management company committed to fostering a collaborative and supportive work environment with opportunities for professional growth, competitive compensation, comprehensive benefits, and career development.

Requirements

  • 3 to 5 years of experience in apartment leasing
  • Affordable Housing Requirements - BOND/LIHTC is required
  • A valid driver’s license to operate company vehicle/golf cart
  • Experience with specialized property management software (RealPage, OneSite, and/or Yardi), or the ability to learn such software
  • Excellent communication and customer service skills
  • Assist with the recertification process and resident relations
  • Instrumental in collection efforts
  • Strong organizational abilities and attention to detail
  • Ability to travel between locations and work a flexible floater schedule, including some Saturdays (Must have reliable transportation)

Nice To Haves

  • Previous experience in property management, customer service, or administrative roles

Responsibilities

  • Ensure regulatory compliance with all necessary governing agencies by screening all potential residents for eligibility
  • Perform income certifications and re-certifications
  • Complete all move-in, move-out, interim, and annual re-certifications with a high degree of accuracy and in a timely manner
  • Maintain waitlist records, resident files, and all monthly, quarterly, and annual reports according to government regulations
  • Conduct regular, independent file audits for accuracy and track and make any necessary corrections

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Mental Health Day
  • Summer Fun Friday
  • Paid vacation days, including your birthday!
  • Sick days
  • Holidays
  • Competitive bonus and leasing commission structure
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