Occupancy Specialist/Property Manager

Lutheran Social Services of WI & Upper MI•Waukesha, WI

3d•Hybrid

About The Position

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Part-Time Occupancy Specialist / Property Manager to oversee two affordable housing communities in Waukesha that serve individuals with developmental and physical disabilities. This role is ideal for a compassionate, organized professional who enjoys building relationships, ensuring regulatory compliance, and helping residents maintain safe, stable housing. As the Occupancy Specialist / Property Manager, you will have direct responsibility for property management functions and day-to-day operations of assigned HUD-supported housing programs while serving as the primary point of contact for residents, applicants, community partners, and stakeholders.

Requirements

High School Diploma or GED
Valid driver's license and reliable transportation
Strong customer service, communication, and organizational skills
Ability to work independently and manage multiple priorities
Proficiency in Microsoft Office applications including Word, Excel, and Outlook

Nice To Haves

Previous property management, leasing, or affordable housing experience
Experience working with HUD-funded housing programs
Experience supporting individuals with disabilities or working in human services
Knowledge of Fair Housing regulations and compliance requirements

Responsibilities

Manage daily operations of assigned apartment communities
Market properties and maintain occupancy goals
Manage waiting lists and applicant screening processes
Complete certifications, recertifications, leases, and required tenant documentation
Ensure compliance with HUD regulations, Fair Housing requirements, and occupancy standards
Collect rent and other resident payments while maintaining accurate financial records
Conduct apartment inspections and coordinate unit turnovers
Maintain complete and compliant resident files
Address resident concerns and support positive tenant relations
Coordinate with maintenance staff to ensure safe and well-maintained properties
Prepare for HUD, WHEDA, REAC, and other regulatory inspections
Monitor property appearance, curb appeal, and facility standards
Travel weekly to Germantown to support additional housing operations and team collaboration
Participate in on-call communication for resident and facility-related issues as needed