Occupancy Specialist I (Trumbull Park)

WinnCompanies•Chicago, IL

1d•Hybrid

About The Position

WinnCompanies is looking for an Occupancy Specialist I to join our team at Trumbull Park, a 465-unit affordable public housing community located in Chicago, IL. In this role, you will be responsible for assisting the Property Manager with the initial, interim, and annual tenant recertifications at the property.

Requirements

High school diploma or GED equivalent.
1-3 years of relevant work experience.
Previous experience with either public housing, Project-Based Section 8 or Low-Income Housing Tax Credit (LIHTC) Program.
Complete Rent Calculation Course and CHA Yardi Training within 120 days.
Experience with computer systems, particularly Microsoft Office.
Excellent customer service skills.
Solid verbal and written communication skills.
Good organizational and administrative skills.
Ability to consistently meet required deadlines and follow schedules.
Ability to complete repetitive tasks with a high level of detail.
Ability to plan and schedule 4 months of work activity.

Nice To Haves

Associate's degree.
Previous experience working with the Chicago Housing Authority.
Experience with Yardi or other property management software.
SHCM certification.
COS or CPO certifications.

Responsibilities

Process initial, interim, and annual recertifications.
Notify residents of their impending recertifications using notices supplied by Property Management Software.
Conduct the recertification interviews with residents.
Review each recertification to ensure that all checklist items are complete.
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores).
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority.
Completing the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency.
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary.
Ensure all information is accurate and entered in the Property Management Software.
Comply with company policies regarding the proper treatment of Tax Credit and Resident files.
Assist the Property Management staff with all facets of the move-in process.
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF.
Ensure the proper treatment of residents’ personal and private information; maintaining such records in accordance with local, state and/or federal law.
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due.
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered on time.
Ensure all prospect information is maintained and managed in a waitlist and in compliance with CHA policies and procedures (Admissions and Occupancy Policy).
File all re-exam and interim documents on a monthly basis.
Complete Pre Quality Control audits on files on a weekly basis.
Purge files on a monthly basis.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families