2026

Confederated Tribes of Siletz Indians•Salem, NE

7d•$26 - $30

About The Position

Occupancy services ensure tenant and homebuyer compliance with lease and policy obligations. The Specialist educates residents about those obligations, gives them an opportunity to correct violations, and addresses non-compliance. The position coordinates activities between the Tribal Housing Department and residents, administers the Low Income Heating and Energy Assistance Program (LIHEAP), prepares grant applications as needed, and assists with policy development for new programs. The role serves residents in Salem, Oregon, and handles program eligibility, resident orientation and recertification, rent and payment calculations, compliance monitoring, resident counseling, referrals, records, reporting, and coordination with Tribal and community agencies. It also supports housing and energy assistance programs, including policy implementation and grant development.

Requirements

Occupancy Specialist I: Associate’s degree in Social Service, Property Management, or a related field and one year of experience in eligibility determination, case management, or a business office setting, or an equivalent combination of education and/or experience.
For Occupancy Specialist I, the Housing Executive Director will assist with eligibility determinations and case management plans.
To upgrade from Occupancy Specialist I to Occupancy Specialist II, complete at least two years of satisfactory service and demonstrate the necessary skills in case management, database software, and eligibility determination.
Obtain National American Indian Housing Council (NAIHC) Occupancy Management Specialist certification within 15 months of hire.
Occupancy Specialist II: Satisfactory performance of Occupancy Specialist I duties and meeting upgrade criteria, or a bachelor’s degree in Social Science or a related field and one year of experience in case management or general counseling, or an equivalent combination of education and/or experience.
Knowledge of challenges faced by people living in Tribal communities, particularly the cultural, economic, and social aspects of Native American service populations.
Knowledge of filing, recordkeeping, and program or project tracking systems.
Knowledge of public and Indian housing law and regulations.
Knowledge of electronic processing of applications and vendor payments.
Proficiency in Microsoft word processing, database, and spreadsheet applications.
Ability to plan and schedule work activities and perform duties with minimum supervision.
Ability to work and relate well with Native Americans.
Ability to adapt quickly to changing work priorities and assignments.
Ability to work effectively and cooperatively with staff, departments, and other entities.
Effective oral and written communication skills for giving instructions, verifying eligibility and applications, obtaining information, and conveying messages.
Ability to read, understand, apply, and explain Tribal and department policies and procedures and NAHASDA regulations.
Valid Oregon State driver’s license, insurance, and eligibility to drive a GSA vehicle.
Willingness to travel within the Tribes’ 11-county service area.

Nice To Haves

Experience in public or Indian housing or rental property management and knowledge of public or Indian housing regulations.
Knowledge of standard office equipment, including computers, printers, copiers, calculators, fax machines, postage meters, and recording equipment.
Experience with MS Publisher and Housing Data Systems (HDS).

Responsibilities

Explain the terms and conditions of housing assistance programs, including background checks, NAHASDA income limits, income calculations, amortization schedules, tribal land leases, and termination and eviction.
Orient new tenants and homebuyers to their rights and responsibilities and complete necessary documents before move-in.
Conduct annual recertifications for active participants and enter updated information into HDS data management software.
Develop and maintain collaborative relationships with housing development residents.
Calculate monthly rents and homebuyer payments, make necessary adjustments, and notify residents promptly.
Coordinate move-in, move-out, annual, follow-up, and emergent unit inspections with the Administrative Services Clerk.
Monitor and enforce lease and policy compliance, offering corrective action plans for violations involving payments, utilities, maintenance, vehicles, pets, income reporting, and household composition.
Obtain documentation and prepare and submit termination notices to the Housing Executive Director.
Maintain resident household files documenting contacts, advice, correspondence, enforcement actions, account adjustments, verifications, applications, recertifications, inspections, and work orders.
Provide individual or group counseling and training on topics including financial management, home repairs and preventative maintenance, energy and resource conservation, and fire, security, and safety management.
Brief the supervisor and provide reports and recommendations concerning problem tenants and homebuyers.
Coordinate client services with Self-Sufficiency, Alcohol & Drug, Indian Child Welfare, and other appropriate Tribal, local, and state agencies.
Work with programs and groups involved in crime prevention, drug education, and safety to design and conduct prevention activities on the Siletz reservation and nearby community.
Conduct annual utility studies, recalculate changes for housing development families, and notify residents.
Prepare and submit LIHEAP applications and train Area Office staff annually on policy and application procedures.
Participate in policy development when requested.
Collect and compile data and submit quarterly reports.
Write grants as needed for development and programmatic opportunities.
Assist Tribal households with partnership housing applications in Portland and participate in partnership meetings as needed.
Refer tenants to community service agencies, including Tribal programs, TANF, Indian Child Welfare, Legal Aid, Social Security Administration, and Oregon Employment Division.
Interpret and consistently enforce Tribal Housing Department policies and provide residents with policy and regulation changes.
Prepare correspondence, inter-office memorandums, and reports as needed.
Assist with receiving house and rent payments, preparing deposits, delivering cash receipts, and backing up front desk operations.
Maintain a positive, friendly, and helpful manner when working with clients.
Assist in implementing new policies and programs, including Mortgage Relief, Rent Relief, and Energy Assistance in response to pandemics.
Perform other duties as assigned.