OC Christmas Assistant -11-145SC/ Tustin Ranch Corps

The Salvation Army Southern California•Tustin, CA

12d•Onsite

About The Position

The Salvation Army is seeking an OC Christmas Assistant to provide overall administrative support and direction for the Annual Adopt A Family & Angel Tree Programs in Orange County. This role involves overseeing database management for these programs to ensure applications are complete and that eligible households are served during the holidays. The position requires a proactive approach to program efficiency, accurate data management, and effective volunteer coordination.

Requirements

At least 21 years old (driver requirement)
Must have outstanding data management and reporting skills.
Excellent knowledge of Microsoft Word, Excel, and Mail merge
Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army.
Must be in good physical health and mental health, capable of meeting position demands.
Current driver’s license and clean MVR record
If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures
Must be trustworthy and honest.
Must have ability to work with, direct, and relate well with co-workers, community members, volunteers, and guests/clients.
Able to function in a fast-paced, frequently changing environment.
Must possess good Guest Relations skills.
Due to the nature of dealing with client information, must be able to maintain confidentiality.

Nice To Haves

Prior seasonal experience with The Salvation Army (volunteer or employee) preferred.
Bilingual/bi-literate in Spanish preferred.

Responsibilities

Review the previous years’ program and plan adjustments that may enhance program efficiency.
Oversee data entry for all Adopt A Family and Angel Tree applications to ensure information is accurate and complete. Train volunteers assisting in this process.
Evaluate requested proofs/documentation on each application; follow up in a timely manner to households providing incomplete information or paperwork.
Be familiar with all County toy programs so that applicants/donors know their options.
Keep an accurate database of all donors and their attached families, if applicable.
Ensure property inventory of Angel tags and order more if necessary. Bunch Tags into groups of 50 for mailing to donors.
Ensure timely delivery of Adopt-a-Family gifts, ensuring every family member is accounted for and that gifts are appropriate.
Arrange volunteer schedule for the delivery and drop off of Angel Tree and Adopt-a-Family toys.
Assist at the toy warehouse or individual Corps as needed. Verify households on site on distribution day(s)
At the end of the season (December) ensure that all supplies are securely stored and ready for next year.
Participate in all post-holiday season meetings to review overall program efficiency, metrics, and processes. Provide feedback for improvement as needed.