Obstructive Sleep Apnea Clinical Manager

LivaNova

33d•$120,000 - $140,000•Hybrid

About The Position

The Obstructive Sleep Apnea Clinical Manager is responsible for the overall management of Field Clinical Specialists, including the recruiting, hiring, training and development of all personnel. This is a working manager role that includes direct site management, customer education and assistance with day-to-day clinical demands. This position is responsible for monitoring and driving patient outcomes including titration/programming support, scheduling, and overall clinical outcomes. This position requires close collaboration with company stakeholders to ensure outstanding field support at clinical sites.

Requirements

Bachelor’s degree required, ideally in nursing, STEM, life sciences, sleep medicine or equivalent.
A minimum of 5 years working with patients in a clinical setting, with 3 years in a management role
Experience in neuromodulation, bio-engineering, nursing, or sleep medicine
Ability to manage and develop a high-performance field-based team
Empathy and understanding of the field sales force
High degree of job ownership and business sense of urgency
Project management skills
Works well within teams both cross-functionally and teams that may or may not be located within a specific building or geography
Demonstrated leadership ability, analytical thinking and problem resolution skills
Strong expertise in Microsoft computer software applications
Ability to meet medical facility credentialing requirements
Repetitive use of computer

Nice To Haves

RPGST certification

Responsibilities

Lead, coach, and develop a team of Field Clinical Specialists (FCS), ensuring consistent delivery of high-quality clinical education and support.
Establish clear performance expectations, provide ongoing feedback, and support career growth aligned with organizational needs.
Foster a culture of patient safety, accountability, and continuous learning across the team.
Ensure field readiness through onboarding, ongoing training, and credentialing of FCS team members.
Management of scheduling to ensure proper coverage of titration/programming visits
Partner with sales team to ensure patient journey is supported and optimized
Oversee the delivery of clinical training and technical support provided to healthcare professionals and patients, ensuring consistency and adherence to approved materials and Instructions for Use (IFU).
Monitor and drive excellence in field execution, including therapy training, device programming support, and patient education.
Identify trends in field performance and implement improvements to enhance clinical outcomes and customer experience.
Ensure team adherence to all regulatory, legal, and company compliance requirements, including proper documentation, adverse event reporting, and device safety protocols.
Reinforce clear boundaries between technical support and clinical decision-making in all field activities.
Partner with Quality and Regulatory teams to address field issues and drive continuous improvement.
Act as the primary liaison between the FCS team and cross-functional partners, including Sales, Marketing, Clinical, Engineering, Quality, and Legal.
Translate field insights into actionable feedback to inform product development, training programs, and clinical strategies.
Support clinical trials and product launches through coordinated field execution and training alignment.
Build and maintain strong relationships with key clinical stakeholders, including physicians, surgeons, and sleep lab personnel, reinforcing LivaNova’s reputation for clinical expertise and partnership.
Support strategic accounts by elevating complex clinical situations and ensuring a high standard of service delivery.
Providing clinical and technical support during overnight polysomnography tests (PSGs), as needed
Providing of troubleshooting and technical support to clinical sites
Manage team deployment, territory coverage, and resource allocation to optimize support across regions.
Track and analyze field activity metrics, training effectiveness, and team performance to drive data-informed decisions.
Ensure accurate and timely reporting of field activities and business insights.
Model LivaNova’s values, demonstrating thoughtful humility, constructive collaboration, curious mindset, and empowered accountability.
Promote a strong culture of professionalism, integrity, and patient-centricity across all interactions.