Observation Supervisor - Per Diem

Mass General Brigham • Newton, WA

5d • Onsite

About The Position

The Observation Supervisor is responsible for maintaining and managing a cohesive medical team and facilitating effective communication among patients, nursing staff, and physicians. This role supervises staff, organizes and monitors work processes, and helps accomplish department objectives. It includes recruiting, selecting, orienting, and training employees; developing opportunities for staff growth; coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; and implementing and enforcing systems, policies, and procedures. The position requires patient care and is onsite at Newton-Wellesley Hospital in Newton, Massachusetts. It is a per-diem role with a rotating shift.

Requirements

• High school diploma or equivalent required; an associate's degree in a related field is preferred.
• A degree cannot be replaced with experience.
• Three to five years of medical office, hospital, or managed care experience required.
• Demonstrated ability to provide consistent quality patient care, with attention to detail, organizational skills, and effective time management.
• Experience instructing clinical support employees on proper treatment procedures.
• Positive attitude and propensity for leadership and team-building.
• Ability to problem-solve under pressure.

Nice To Haves

• Associate's degree in a related field.
• Two to three years of supervisory or leadership experience.

Responsibilities

• Supervise staff and organize and monitor work processes to accomplish department objectives.
• Recruit, select, orient, and train employees, and develop personal growth opportunities for staff.
• Coach, counsel, and discipline employees to accomplish staff job results.
• Plan, monitor, and appraise job results.
• Implement and enforce systems, policies, and procedures.
• Maintain and manage a cohesive medical team and facilitate communication between patients, nursing staff, and physicians.
• Provide consistent quality patient care.
• Instruct clinical support employees on proper treatment procedures.

Benefits

• Competitive base pay.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.
• Comprehensive benefits (specific benefits not listed).

What This Job Offers

• Career Level: Manager
• Education Level: High school or GED