OBS Trainee - 90342985 - Oakland

Amtrak•Oakland, CA

1d•Onsite

About The Position

This position ensures a safe, comfortable, and pleasant journey for coach and sleeping car passengers. Depending on assignment, the Train Attendant keeps coaches clean, including restrooms, or provides sleeping car amenities, makes beds, changes linen, and maintains clean and sanitary restroom and shower areas. The role includes assisting passengers with boarding and detraining, providing special assistance to elderly and disabled passengers, helping with baggage, loading and unloading supplies, and maintaining supply inventory. The position also performs dining car service and related side work as directed by the Lead Service Attendant, providing passengers with a quality dining car experience in a safe, efficient, and professional manner. Employees must be available for flexible schedules, including weekends and holidays, and may spend up to eight days away from their home crew base. Classroom training lasts three weeks. The hourly rate during training is $21.00 and rises to $27.62 after training, with potential increases under the applicable collective bargaining agreement.

Requirements

Food and beverage handling experience.
Cash handling and customer contact experience.
Some housekeeping experience.
Be at least 21 years old upon completion of classroom training due to service of alcoholic beverages.
Successfully complete drug screening and a pre-employment medical exam.
Ability to lift heavy items.
Ability to work while standing for long periods.
Ability to work a variety of hours and days off, including weekends and holidays, and up to eight days away from the home crew base.
Friendly, outgoing, and courteous disposition.
Wear the company-provided uniform and comply with company grooming policies.
High school diploma or GED required.

Nice To Haves

Some college.
Food service industry training.
Transportation-related training.

Responsibilities

Ensure a safe, comfortable, and pleasant journey for coach and sleeping car passengers.
Keep assigned coach cars clean, including maintaining restrooms, or provide sleeping car amenities and keep sleeping car areas sanitary.
Make beds and change linen for sleeping car passengers.
Assist passengers boarding and detraining, including elderly and disabled passengers, and assist with baggage.
Load and unload supplies and maintain an inventory of supplies.
Perform dining car service and side work as directed by the Lead Service Attendant.
Provide dining car service in a safe, efficient, and professional manner.